Dialogflow Courses and Certifications

Google Cloud;  Google Microcredential

Customer Experiences with Contact Center AI - Dialogflow CX

Learn to design and develop virtual agents using Dialogflow CX for Contact Center AI. Master conversational design, implementation, and integration with existing systems for enhanced customer experiences.

• Coursera
• 13 weeks, 1 hour a week
• On-Demand
• Paid Course
• 4 courses

Making Chatbot & Voice Apps (with Dialogflow v1)

672 ratings at Udemy

Learn building chatbot and voice applications for Google Assistant, facebook, slack using Dialogflow & firebase

• Udemy
• 2 hours 12 minutes
• On-Demand
• Free Online Course

Hands-on Chatbots with Google Dialogflow

501 ratings at Udemy

Master natural conversational interfaces using Google Dialogflow to build, deploy and integrate intelligent chatbots with messaging platforms like Slack and Facebook, no prior NLP expertise required.

• Udemy
• 4 hours 8 minutes
• On-Demand
• Paid Course

Dialogflow CX: Enable IVR Features for your Voice Agent

Explore and implement Interactive Voice Response features in Dialogflow CX, including conversation repair and SSML, to create a more natural and interactive conversational agent experience.

• Coursera
• 1 hour 30 minutes
• On-Demand
• Paid Course

Dialogflow CX: Bot Building Basics

21 ratings at Coursera

Create a conversational agent using Dialogflow CX's visual bot building approach. Learn to design, collaborate, and implement a virtual agent with a clear understanding of the overall process.

• Coursera
• 1 hour
• On-Demand
• Paid Course

Dialogflow CX: Managing Environments

Explore Dialogflow CX tools for managing versions and environments, enabling effective project maintenance across development and production cycles.

• Coursera
• 1 hour
• On-Demand
• Paid Course

Dialogflow CX: Parameter Manipulation

Learn advanced Dialogflow CX features to enhance virtual agent conversations, including parameter validation and dynamic flow management for improved user interactions.

• Coursera
• 1 hour 10 minutes
• On-Demand
• Paid Course

Dialogflow Logging and Monitoring in Operations Suite

This is a self-paced lab that takes place in the Google Cloud console. In this lab you will learn how to use Dialogflow tools to troubleshoot your Virtual Agent.

• Coursera
• 1 hour 30 minutes
• On-Demand
• Paid Course

Building Chatbots Using Google Dialogflow

337 ratings at LinkedIn Learning

Build your own chatbots. Learn how to use Google Dialogflow to create engaging text-based conversational interfaces.

• LinkedIn Learning
• 1 hour 39 minutes
• On-Demand
• Free Trial Available

Building Chatbots with Google Dialogflow

68 ratings at Pluralsight

This Google Dialogflow course will teach you how to perform an end-to-end integration of Dialogflow with the Slack messaging platform.

• Pluralsight
• 2 hours 29 minutes
• On-Demand
• Free Trial Available

Building Conversational Experiences with Dialogflow

15 ratings at Pluralsight

This course provides a deep dive into how to create a chatbot using Dialogflow, augment it with Cloud Natural Language API and operationalize it using Google Cloud tools.

• Pluralsight
• 2 hours 1 minute
• On-Demand
• Free Trial Available

Virtual Agent Development in Dialogflow CX for Citizen Devs

In this course, you'll learn how to develop customer conversational solutions using Contact Center Artificial Intelligence (CCAI).

• Pluralsight
• 1 hour 7 minutes
• On-Demand
• Free Trial Available

CCAI Virtual Agent Development in Dialogflow ES for Software Developers

Welcome to "CCAI Virtual Agent Development in Dialogflow ES for Software Developers", the third course in the "Customer Experiences with Contact Center AI" series.

• Pluralsight
• 1 hour 17 minutes
• On-Demand
• Free Trial Available

Virtual Agent Development in Dialogflow CX for Software Devs

Welcome to "Virtual Agent Development in Dialogflow CX for Software Devs", the third course in the "Customer Experiences with Contact Center AI" series.

• Pluralsight
• 1 hour 3 minutes
• On-Demand
• Free Trial Available

Virtual Agent Development in Dialogflow ES for Citizen Devs

Welcome to "Virtual Agent Development in Dialogflow ES for Citizen Devs", the second course in the "Customer Experiences with Contact Center AI" series.

• Pluralsight
• 1 hour 14 minutes
• On-Demand
• Free Trial Available