Every employee can reach higher levels of performance, including your average and best performers. What they need is a manager who can coach: someone who can routinely observe, assess, and interact in ways that develop and maximize their individual effectiveness. This is your seminar to raise their potential and level of performance and get the most out of your team.Who Should AttendManagers who want to improve results and get higher performance from their team.How you will benefitImprove your ability to coachMinimize repeat performance failuresClose the gaps between current and desired performance and outcomesAssist and challenge your best performers to greater levels of successIntegrate coaching seamlessly into daily interaction with your peopleWhat you will coverAn Introduction to Managerial CoachingAssess your team for gap between potential and current performanceRecount expert definitions of business coaching and integrate that with your own conceptionsCite research on coaching impact on measurable performance improvementsSkills in Support of CoachingPractice coaching to become comfortable and skilled in asking open-ended questionsPractice listening for skill improvementDevelop critical distinctions for language and make distinctions through live applicationThe AMA Coaching Interview ModelGain a comprehensive understanding of the two integrated halves of the modelObserve demonstrations of the model’s applicationPerform all five steps of the AMA Coaching Model in live practiceKey Issues Related to Effective CoachingChallenge the notion of “coachability,” replacing it with “receptivity to coaching”Engage in self-examination of attitudes that support or thwart successful coachingAssess current behavior—plan to eliminate “coaching-opposed” behaviors and adopt “coaching-supportive” behaviorsOutlineLearning ObjectivesDefine and Use the AMA GUIDE to Managerial Coaching to Enhance Your Team Members’ Performance, as Individuals and Members of a Great TeamIntegrate Coaching Seamlessly into Your Everyday Managerial DutiesMinimize a Team Member’s Repeat Performance FailuresIncrease the Likelihood of Performance Breakthroughs by Assisting and Challenging Your Best Performers to Higher Levels of PerformanceAppreciate the Benefits of Drawing Out and Strengthening Each Team Member’s Talents and AbilitiesWhat Is Managerial Coaching?Define Managerial CoachingLearn the Differences Amongst Coaching and Other Ways to Help PeopleSkills in Support of CoachingAsk Great Open-Ended QuestionsListen More EffectivelyThe AMA GUIDE to Managerial CoachingUnderstand and Explain All the Components of the AMA GUIDE to Managerial Coaching ProcessCoach Others Using the AMA GUIDE to Managerial CoachingIssues Related to Effective CoachingAddress the Conflicting Roles of a Coaching Manager Who Is Both a Judge of Performance and a Developer of TalentAssess Your Teammate’s Receptivity to Coaching and Improve Upon ItExamine Your Attitudes That Support or Thwart Successful CoachingAssess Your Current Behavior, Eliminate Actions That Oppose Coaching Behaviors and Adopt Those That Support It
Overview
Taught by
American Management Association
