IT Support Courses and Certifications

Advanced Windows Performance Troubleshooting

1126 ratings at Udemy

Master Windows performance troubleshooting techniques to quickly identify and fix slow boot times, unresponsive applications, and other system issues using Windows Performance Toolkit.

• Udemy
• 2-3 hours
• On-Demand
• Paid Course

Active Directory Skills for IT Support Professionals

680 ratings at Udemy

Develop essential Active Directory skills for IT support roles, covering user management, password policies, and troubleshooting through hands-on practice and real-world scenarios.

• Udemy
• 1 hour 44 minutes
• On-Demand
• Free Online Course

The Complete Computer Basics Course: Become a Power User

481 ratings at Udemy

Basic Computer Course - IT Support - Computer Fundamentals - Desktop Support - Basic Computer Skills

• Udemy
• 5 hours 52 minutes
• On-Demand
• Paid Course

Desktop Support Computer Basics IT Support Training Course

261 ratings at Udemy

Desktop Support Computer Basics IT Support Training Course Technical Support Fundamentals desktop support technician

• Udemy
• 5 hours 22 minutes
• On-Demand
• Paid Course

IT Support / Manual & Automation Testing / Agile in 2 Hours!

174 ratings at Udemy

This course unmasks some of the basic skills you'll need for an IT career. Covers IT Support, Testing, Agile, and SDLC.

• Udemy
• 1-2 hours
• On-Demand
• Free Online Course

IT Fundamentals Information Technology Essentials IT Support

84 ratings at Udemy

IT Fundamentals CompTIA IT Fundamentals IT Fundamentals IT Support Desktop Support Computer Hardware Computer Architect

• Udemy
• 3-4 hours
• On-Demand
• Paid Course

Cybersecurity and Privacy

50 ratings at Coursera

Explore cybersecurity fundamentals, including password management, VPNs, and privacy measures. Learn to implement security strategies across various computing environments, preparing for IT support roles.

• Coursera
• 17 hours 15 minutes
• On-Demand
• Free Online Course (Audit)

Microcredential

Google IT Support

Comprehensive IT support training designed by Google, covering networking, operating systems, infrastructure, and security. Prepares for CompTIA A+ certification and entry-level IT jobs.

• Coursera
• On-Demand
• Paid Course
• 5 courses

Dell Microcredential

Dell Technologies Technical Customer Support Specialist

Master essential technical support skills, from hardware fundamentals to customer service excellence, preparing for a rewarding career as a Dell Technologies Support Specialist.

• Coursera
• On-Demand
• Paid Course
• 5 courses

Packt Microcredential

CompTIA A+ Certification Core 1 (220-1101)

Master essential IT hardware, networking, and troubleshooting skills while preparing for the CompTIA A+ Core 1 certification with hands-on practice in PC building, cloud computing, and mobile device configuration.

• Coursera
• On-Demand
• Paid Course
• 3 courses

Packt Microcredential

CompTIA A+ Certification Core 2 (220-1102)

Master essential IT support skills and prepare for CompTIA A+ Core 2 certification through hands-on training in operating systems, security, troubleshooting, and professional communication.

• Coursera
• On-Demand
• Paid Course
• 3 courses

Coursera Instructor Network

Technical Troubleshooting: Diagnostics, Networks, Customers

Enhance IT support skills: diagnose issues, manage networks, and communicate effectively with stakeholders. Learn practical techniques for resolving complex software and network problems confidently.

• Coursera
• 1 hour 55 minutes
• On-Demand
• Paid Course

Dell

Dell Technologies Technical Support for Software

Master essential tech support skills for operating systems, software troubleshooting, and system optimization. Learn to diagnose issues, implement solutions, and utilize key support tools for effective IT problem-solving.

• Coursera
• 10 hours 17 minutes
• On-Demand
• Free Online Course (Audit)

Dell

Dell Technologies Customer Service for Technical Support

Master essential technical support skills for Dell, from handling customer interactions to managing complaints and building lasting relationships through proven service strategies.

• Coursera
• 11 hours 57 minutes
• On-Demand
• Free Online Course (Audit)

Dell

Dell Technologies Networking & Security Technical Support

Master network troubleshooting and cybersecurity fundamentals while learning to identify threats, implement security frameworks, and develop incident management strategies for effective technical support.

• Coursera
• 10 hours 12 minutes
• On-Demand
• Free Online Course (Audit)