IT Support Courses and Certifications

CompTIA A+ Training Course Certification

172 reviews

Comprehensive training for CompTIA A+ 220-1001 exam, covering system hardware, PC operations, BIOS/UEFI, and essential components for certification success.

• Cybrary
• 1-2 hours
• On-Demand
• Free Video

MTA: Networking Fundamentals - Exam: Microsoft 98-366

1112 ratings at Udemy

Stand out from the crowd, learn the fundamentals networking. Pass our online exam and get an awesome certificate!

• Udemy
• 5 hours
• On-Demand
• Paid Course

Essential Aspects of Software, Hardware, and Data Backup

46 ratings at Coursera

Explore secure software and hardware configurations, data backup strategies, and IT security fundamentals. Gain practical skills for entry-level IT support roles and prepare for the MS-900 exam.

• Coursera
• 16 hours 28 minutes
• On-Demand
• Free Online Course (Audit)

Microcredential

Microsoft IT Support Specialist

Develop IT support skills with Microsoft, covering fundamentals, networking, cybersecurity, and Microsoft 365. Gain hands-on experience and prepare for the MS-900 certification exam with a 50% discount voucher.

• Coursera
• On-Demand
• Paid Course
• 6 courses

Microcredential

Microsoft Cloud Support Associate

Comprehensive IT and cloud support training, covering Azure services, Microsoft 365, and cybersecurity. Develop skills for cloud management, troubleshooting, and prepare for AZ-900 certification with hands-on experience.

• Coursera
• On-Demand
• Paid Course
• 12 courses

Help Desk Concepts

Explore computer help desk methodologies using the ITIL framework, enhancing your IT support skills and knowledge.

• California Community Colleges System
• 7 weeks, 2 hours a week
• 21st Oct, 2024
• Paid Course

IT Customer Support

Develop critical people skills and technical knowledge for outstanding IT customer support. Learn to utilize information resources and technical tools effectively in support roles.

• California Community Colleges System
• 15 weeks, 3 hours a week
• 3rd Sep, 2024
• Paid Course

IT Support for a Hybrid Workforce

298 ratings at LinkedIn Learning

Explore important considerations for IT teams as companies prepare for the in-office return of the workforce.

• LinkedIn Learning
• 45 minutes
• On-Demand
• Free Trial Available

Technology Troubleshooting Essentials

126 ratings at Pluralsight

Learn how to diagnose, repair, and document problems with PCs and IT systems from the first call to completion.

• Pluralsight
• 2 hours 7 minutes
• On-Demand
• Free Trial Available

Help from the Helpdesk - Cybersecurity Insights and Career Advice

Learn effective helpdesk strategies, career insights, and security best practices from industry expert Mick Douglas. Gain valuable tips on active defense, risk assessment, and forensics in this informative talk.

• YouTube
• 50 minutes
• On-Demand
• Free Video

Awesome Open Source

Zammad - Open Source Helpdesk and Ticketing Software Installation Guide

Learn to install and configure Zammad, an open-source helpdesk solution, using Docker Compose. Covers setup, reverse proxy, email integration, and key settings for efficient ticketing management.

• YouTube
• 29 minutes
• On-Demand
• Free Video

Microcredential

Google IT 지원 수료증 이수 과정

IT 지원 전문가로 성장하기 위한 종합적인 교육 과정. 기초부터 고급 주제까지 다루며, 실무에 필요한 핵심 기술을 습득하고 취업 준비를 할 수 있습니다.

• Coursera
• On-Demand
• Paid Course
• 5 courses

Microcredential

Apoio Técnico de TI da Google

Prepare-se para uma carreira em apoio técnico de TI com currículo inovador da Google. Aprenda resolução de problemas, redes, sistemas operativos e segurança. Obtenha certificação reconhecida pela indústria.

• Coursera
• On-Demand
• Paid Course
• 5 courses

Microcredential

Suporte em TI do Google

Certificado abrangente em suporte de TI, cobrindo resolução de problemas, redes, sistemas operacionais, administração e segurança. Prepara para funções de nível básico em empresas de qualquer porte.

• Coursera
• On-Demand
• Paid Course
• 5 courses

Microcredential

Google IT Support

Préparez-vous à une carrière en informatique sans expérience préalable. Maîtrisez les compétences recherchées pour un poste d'entrée en moins de 6 mois. Obtenez un double certificat et gagnez des crédits universitaires.

• Coursera
• On-Demand
• Paid Course
• 5 courses