Transforming Production Readiness - Best Practices for Service Reliability and On-Call Integration

Explore a 38-minute conference talk from SREcon24 Europe/Middle East/Africa that delves into the journey of integrating development teams into on-call rotations at Elastic and the implementation of an SLO observability product monitoring hundreds of thousands of SLIs globally. Learn valuable lessons about production readiness best practices, phased product launches, and approaches to significant software and infrastructure re-architecture. Gain actionable strategies for successfully transitioning engineers to on-call duties, enhancing incident management processes, implementing safer software release practices, and leveraging observability tools effectively. Discover practical insights from Elastic's experience that can be applied to improve production readiness and service reliability within your own organization.