Learn to build intelligent chatbots without coding using Microsoft's Power Virtual Agents in this comprehensive 30-minute tutorial. Master the fundamentals of chatbot creation, from setting up your account to publishing a fully functional bot. Explore the main interface, create custom topics, implement trigger phrases, and add interactive message nodes with rich media. Discover how to design conversational flows using multiple-choice questions, work with entities, and integrate Power Automate actions. Follow step-by-step instructions to implement boolean conditions, manage topic navigation, and analyze bot performance through analytics. By the end of this hands-on tutorial, gain the skills to automate common tasks and create sophisticated chatbots that can handle frequently asked questions, enabling more efficient business operations.
Building Chatbots with Microsoft Power Virtual Agents - A Step-by-Step Tutorial
Overview
Syllabus
Introduction
How to get Power Virtual Agents
Set up account
Main interface
Create chatbot
Navigate through chatbot
Test bot
Topics overview
Add new topic
Trigger phrases
Add message node
Add rich media
Authoring canvas tools
Navigate topics
Add question with multiple choices
Entities
Add question with entities
Call an action with Power Automate
Boolean questions with conditions
Send to another topic
Publish bot
Analytics
Wrap up
Taught by
Kevin Stratvert
