This course will teach you the ease of creating chatbots with Power Virtual Agents. This no-code platform will allow you to build intelligent bots that can talk to your customers and employees and enhance their overall user experience. You'll learn how to define conversation topics, design interactive dialogues, and publish your chatbot across various platforms like Microsoft Teams, Facebook, and etc. The course concludes by demonstrating how to analyze your chatbot's performance, allowing you to continuously refine and improve its effectiveness.
Overview
Syllabus
- Power Virtual Agents
- Learn how Power Virtual Agents, will help you publish bots to engage with your customers on multiple platforms or channels. These can include live websites, mobile apps, and messaging platforms like Microsoft Teams and Facebook, etc.
Taught by
Microsoft
