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Microsoft

Power BI & Power Virtual Agents

Microsoft via Coursera

Overview

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This cover will cover the capabilities of Power BI, a business intelligence tool that transforms raw data into data visualizations and interactive dashboards. The course will guide you through connecting various data sources, shaping your data for analysis, and designing compelling visualizations to uncover hidden trends and patterns all within the Power BI platform. You'll also learn about the security features of Power BI, ensuring your data remains protected and accessible only to authorized users. Moving forward, you'll discover the ease of creating chatbots with Power Virtual Agents. This no-code platform will allow you to build intelligent bots that can talk to your customers and employees and enhance their overall user experience. You'll learn how to define conversation topics, design interactive dialogues, and publish your chatbot across various platforms like Microsoft Teams, Facebook, and etc. The course concludes by demonstrating how to analyze your chatbot's performance, allowing you to continuously refine and improve its effectiveness.

Syllabus

  • Power BI
    • Power BI helps business users and developers alike to easily analyze, visualize, and collaborate on data. This module will teach you how to do all of that without effecting your underlying dataset.
  • Power Virtual Agents
    • Learn how Power Virtual Agents, will help you publish bots to engage with your customers on multiple platforms or channels. These can include live websites, mobile apps, and messaging platforms like Microsoft Teams and Facebook, etc.

Taught by

Microsoft

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