Oracle CX Cloud and Analytics: Aon's Journey to 50-60x Performance Improvements

Overview

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Discover how Aon leverages Oracle's CX Cloud, Analytics, and Autonomous Database to achieve remarkable 50-60x performance improvements, reduce database maintenance costs, and enhance security for sensitive customer data. Learn about Aon's journey towards centralized reporting, digital CX transformation, and the impact of their Connect initiative. Gain insights into business transformation strategies, data tools implementation, and the benefits of Oracle's Analytics Cloud. Explore how Aon utilizes data visualization, marketing analytics, and sales strategies to achieve strategic goals. Hear valuable advice for female leaders and get answers to audience questions on evaluating new information, releasing insights, and user base growth in this informative 56-minute Oracle Customer Spotlight video.

Syllabus

Introduction
Poll
Aon Journey
Centralized Reporting
Customer Experience
Digital CX Transformation
Impact of Connect
Business Transformation Advice
Data Tools
Analytics Cloud
Working with Oracle
Transition to Aon
Other benefits
Analytics
Marketing
Data Visualization
Marketing and Sales
Strategic Goals
Advice for Female Leaders
Audience Questions
How do you evaluate new information
How quickly are you releasing new insights
How fast is your user base growing
Outro