Overview
Syllabus
ITIL 4 Foundation Exam Preparation | Introduction.
ITIL 4 Foundation Exam Preparation | Key-Concepts and Definitions 1.
ITIL 4 Foundation Exam Preparation | Key-Concepts and Definitions 2.
ITIL 4 Foundation Exam Preparation | Key-Concepts and Definitions 3.
ITIL 4 Foundation Exam Preparation | Key-Concepts and Definitions Summary.
ITIL 4 Foundation Exam Preparation | The Four Dimensions Model.
ITIL 4 Foundation Exam Preparation | The Four Dimensions Model Details.
ITIL 4 Foundation Exam Preparation | The Four Dimensions Model Summary.
ITIL 4 Foundation Exam Preparation | The Service Value System.
ITIL 4 Foundation Exam Preparation | The Guiding Principles.
ITIL 4 Foundation Exam Preparation | The Guiding Principles Summary.
ITIL 4 Foundation Exam Preparation | The Service Value Chain.
ITIL 4 Foundation Exam Preparation | The Service Value Chain Activities a.k.a. PIEDOD.
ITIL 4 Foundation Exam Preparation | A Value Stream example of a bank loan.
ITIL 4 Foundation Exam Preparation | The Service Value Chain Summary.
ITIL 4 Foundation Exam Preparation | The Most Important Practices Overview.
ITIL 4 Foundation Exam Preparation | Continual Improvement as a Practice.
ITIL 4 Foundation Exam Preparation | Change Enablement Practice.
ITIL 4 Foundation Exam Preparation | Incident Management Practice.
ITIL 4 Foundation Exam Preparation | Problem Management Practice.
ITIL 4 Foundation Exam Preparation | Service Desk Practice.
ITIL 4 Foundation Exam Preparation | Service Level Management Practice.
ITIL 4 Foundation Exam Preparation | Service Request Management Practice.
ITIL 4 Foundation Exam Preparation | The Most Important Practices Summary.
ITIL 4 Foundation Exam Preparation | Information Security, Relationship and Supplier Management.
ITIL 4 Foundation Exam Preparation | IT Asset, Monitoring & Event and Release Management.
ITIL 4 Foundation Exam Preparation | Service Configuration and Deployment Management.
ITIL 4 Foundation Exam Preparation | The Other Practices Summary.
ITIL 4 Foundation Exam Preparation | Conclusion and Contact Details.
Taught by
Value Insights - Agile and ITIL Training Partner
Reviews
5.0 rating, based on 1 Class Central review
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I thought the course was well organized, clear and easy to follow and the instructor was very knowledgeable with excellent presentation skills." "The instructor did a great job in covering the course material. His personality was lively and encouraged engagement from all students." "It's easy to sum up—Excellent!