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XuetangX

跨境电商实务

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Overview

《跨境电商实务》是一门专为电子商务、国际贸易及相关专业学生设计的核心课程,旨在为学生搭建起理论与实践的桥梁,深入探索跨境电商的广阔领域。

本课程全面覆盖了跨境电商的各个环节,从市场研究、产品选品、平台运营、营销推广,到跨境物流、支付解决方案、客户服务及数据分析等,力求使学生全面掌握跨境电商的运营流程与关键技能。

课程注重实战操作,通过模拟实训、案例分析、小组讨论等多种教学方式,让学生在模拟真实的工作环境中锻炼自己的实操能力。同时,课程还积极引入行业前沿知识,邀请资深跨境电商从业者分享经验,确保学生所学知识能够紧跟行业发展趋势。

此外,《跨境电商实务》还强调培养学生的创新思维和跨文化沟通能力,以适应跨境电商全球化、复杂化的特点。学生将学会如何在国际市场中寻找商机、制定策略,并有效应对跨文化交流中的挑战。

总之,《跨境电商实务》是一门集知识性、实践性、前瞻性于一体的课程,它将为学生打开跨境电商世界的大门,助力学生在未来的职业生涯中脱颖而出。


Cross-Border E-Commerce Practice is a core course designed specifically for students majoring in E-commerce, International Trade, and related fields. It aims to bridge the gap between theory and practice, delving deeply into the vast field of cross-border e-commerce.

This comprehensive course covers every aspect of cross-border e-commerce, from market research and product selection to platform operations, marketing promotion, cross-border logistics, payment solutions, customer service, and data analysis. It strives to equip students with a thorough understanding of the operational processes and key skills essential for cross-border e-commerce.

The course emphasizes practical operations, honing students' hands-on abilities in a simulated real-world work environment through various teaching methods such as simulated training, case analysis, and group discussions. It also actively integrates cutting-edge industry knowledge, inviting experienced cross-border e-commerce practitioners to share their insights, ensuring that students' learning keeps pace with industry trends.

Furthermore, Cross-Border E-Commerce Practice emphasizes the cultivation of innovative thinking and cross-cultural communication skills to adapt to the globalized and complex nature of cross-border e-commerce. Students will learn how to identify business opportunities in the international market, formulate strategies, and effectively handle challenges in cross-cultural communication.

In summary, Cross-Border E-Commerce Practice is a course that integrates knowledge, practicality, and forward-looking perspectives. It opens the door to the world of cross-border e-commerce and empowers students to stand out in their future careers.


Syllabus

  • 第一章 跨境电商概述(Chapter 1: Overview of Cross-Border E-Commerce)
    • 跨境电商的概念及分类(The Concept and Classification of Cross-Border E-Commerce)
    • 跨境电商的特点(The Characteristics of Cross-Border E-Commerce)
    • 跨境电商的运营(Cross-Border E-Commerce Operations)
    • 跨境电商管理(Cross-Border E-Commerce Management)
    • 跨境电商平台的介绍1(Introduction to Cross-Border E-Commerce Platforms 1)
    • 跨境电商平台的介绍2(Introduction to Cross-Border E-Commerce Platforms 2)
  • 第二章 阿里巴巴国际站(Chapter 2: Alibaba International Station)
    • 阿里巴巴国际站简介(Introduction to Alibaba International Station)
    • 阿里巴巴国际站店铺开设(Opening a Store on Alibaba International Station)
    • 阿里巴巴国际站交易规则(Alibaba International Station Transaction Rules)
    • 阿里巴巴国际站违约违规(Alibaba International Station Breach and Violations)
  • 第三章 阿里巴巴国际站选品(Chapter 3:Product Selection on Alibaba International Station)
    • 选品的原则(Principles of Product Selection)
    • 选品的方法(Methods of Product Selection)
    • 选品的步骤(Steps for Product Selection)
  • 第四章 跨境电商物流(Chapter 4: Cross-Border E-Commerce Logistics)
    • 国际邮政体系(International Postal System)
    • 邮政体系适合的商品(Products Suitable for the Postal System)
    • 商业快递(Commercial Express Delivery)
    • 商业快递适合的商品(Products Suitable for Commercial Express Delivery)
    • 专线物流(Dedicated Logistics Services)
    • 专线物流适合的商品(Products Suitable for Dedicated Logistics Services)
    • 海外仓介绍及特点(Introduction and Characteristics of Overseas Warehouses)
  • 第五章 商品发布与店铺装修(Chapter 5: Product Listing and Store Decoration)
    • 编辑产品基本信息(Editing Basic Product Information)
    • 商品描述、定价、包装、发货(Product Description, Pricing, Packaging, and Shipping)
    • 店铺装修(Store Decoration)
  • 第六章 店铺营销与推广(Chapter 6: Store Marketing and Promotion)
    • 店铺活动营销(Store Activity Marketing)
    • 国际站的流量渠道(Traffic Channels on International Station)
    • 营销中心——直通车(Marketing Center - Direct Train)
  • 第七章 速卖通客户服务订单履约(Chapter 7: AliExpress Customer Service and Order Fulfillment)
    • 跨境电商客服的职责和客服技巧(Responsibilities and Skills of Cross-Border E-Commerce Customer Service)
    • 售中售后沟通与服务(Mid-Sale and After-Sale Communication and Service)
    • 订单履约(Order Fulfillment)
  • 第八章 速卖通数据分析(Chapter 8: AliExpress Data Analysis)
    • 流量分析(Traffic Analysis)
    • 品类分析(Category Analysis)
    • 营销分析(Marketing Analysis)
    • 物流分析(Logistics Analysis)
  • 第九章 人工智能在阿里巴巴国际站中的应用(Chapter 9: Application of Artificial Intelligence in Alibaba International Station)
    • 人工智能概述和基础概念(Overview and Basic Concepts of Artificial Intelligence)
    • Chat GPT在国际站具体应用1(Specific Application of Chat GPT on International Station 1)
    • Chat GPT在国际站具体应用2((Specific Application of Chat GPT on International Station 2)
    • 虚拟数字人在阿里巴巴国际站中应用(Virtual digital humans are applied on Alibaba International Station.)
  • 期末考试(Final Exam)

    Taught by

    Lanzhou University of resources and environment

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