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Hong Kong Polytechnic University

Managing Human Resources in the Hospitality and Tourism Industry

Hong Kong Polytechnic University via edX

Overview

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In this business and management course, we will analyze contemporary issues in the management of human capital in the hotel and tourism industry, within both macro- and micro-perspectives.

You will learn how organizational culture impacts human capital, how to effectively staff your team, leadership skills and how to manage employee motivation. We will also discuss how different cultures approach human resource management (HRM).

Note that this course is priced at USD $278.

Syllabus

Week 1: Human Resources Staffing: Selection and Recruitment

Week 2: Training and Developing Employees

Week 3: Equal Employment Opportunities and Managing Employee Turnover

Week 4: International Human Resources Management in Hospitality

Week 5: Organizational Culture

Week 6: Leadership in Hospitality

Week 7: Ethics in HR

Week 8: Future Trends in Human Resources Management in Hospitality

Taught by

Dr Alice Hon

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