Learn how to manage, counsel, and lead a diverse team in order to foster their best performance.
Overview
Syllabus
Introduction
- Lead and encourage diversity and inclusion
- Get yourself ready to manage, counsel, and lead
- Define diversity and inclusion terminology
- Identify cornerstones of diversity
- Establish an open-door policy upfront
- Get to know the team and individuals
- Recognize normal behavior of team members
- Team dynamics, performance, and expectations
- Multigenerational teams
- Eliminate toxic influences, intimidation, bullying, and more
- Deal with inappropriate behavior
- Create a team agreement
- Practice self-monitoring
- Use coaching tools to monitor results
- Allow people to express their culture
- Appreciate input and suggestions from all
- Build ongoing trust
Taught by
Vanessa Womack
