SMART Performance Management (Live Online)

No matter what template or process your organization might use for performance management, it’s still necessary to do the hard part on your own: assess an employee’s performance, results, and development—and then discuss and document it with them one-on-one. It’s no wonder both managers and team members resist or procrastinate when it comes to this required process. But by incorporating SMART goals into the goal-setting process (Specific, Measurable, Achievable, Relevant, and Time-bound)—plus a logical sequence of actions—managers and employees can communicate about performance with greater openness, clarity and confidence. This course will help you build skills you can use for every performance review you undertake, using a systematic approach to performance planning, calibration, and the appraisal itself.Course ObjectivesDiscussing and agreeing on responsibilities and expectations. Identifying which responsibilities are the most important. Developing SMART goals for the most important responsibilities. Partnering and agreeing on how you will work together. Who should attendManagers and supervisors who want to ensure optimal team performance through individual performance management, and who wish to apply a reliable and organized approach for conducting effective performance reviews that can help ensure success.How you will benefitIdentify the Qualities and Characteristics of Effective ManagementIdentify Managers’ Roles and ResponsibilitiesDescribe the Steps of Effective Performance ManagementUse SMART Goals and Feedback for Managing PerformanceConduct Performance Alignment DiscussionsWhat you will coverPerformance PlanningDiscussing and agreeing on responsibilities and expectationsIdentifying which responsibilities are the most importantDeveloping SMART goals for the most important responsibilitiesPartnering and agreeing on how you will work togetherPerformance CalibrationProviding day-to-day feedbackConducting coaching discussionsAssigning work and delegating for developmentEngaging in discipline discussionsConducting quarterly performance alignment discussionsPerformance AppraisalWriting the appraisalConducting the appraisal discussion