IT Management and Leadership Professional (ITMLP) Certification Bootcamp (Live Online)

The ITMLP Certification Boot Camp workshop contains a collection of key IT topics designed to increase the effectiveness of soon-to-be, new, and experienced first-line IT Managers by:Widening their knowledge of ITDiscussing strategies to maximize user support and satisfactionProviding insights into IT innovation and technology trendsProviding information on the use of various IT best-practicesThis workshop is not a replacement for your company's New Manager Training classes. It is designed to provide complimentary topics specifically related to the IT management profession. These topics are listed below.DAY 1: Technical LeadershipLife as a Technical Manager:Characteristics of Successful IT ManagersMaking Technical DecisionsManaging Multiple ProjectsLeading Local/Global Virtual IT TeamsManaging Hybrid and Virtual IT Teams:Hybrid and Virtual ChallengesHybrid and Virtual LeadershipBest PracticesTask Type NeedsUsing Virtual TechnologiesVirtual Task AssignmentPersonality TypesCommunication StrategiesInfluence-Based Technical Leadership:Bloom's Core Influence CharacteristicsSituational InfluenceCialdini's Six Principles of InfluenceCohen-Bradford Influence CurrenciesUsing Influence Within an IT ContextDAY 2: IT Methodology and InnovationMethodology Overview:WaterfallAgile/ScrumIT Infrastructure Library (ITIL)Lean ITDevOpsIT Megatrends:Digital Transformation / Digital StrategyVirtual and Augmented RealityInternet of Things (IoT)Big DataMachine Learning3D PrintingCybersecurity and PrivacyOther Key IT TrendsCreating Innovative IT Solutions:Thoughts on IT InnovationThe Innovation ProcessRoot Cause Analysis ToolsBrainstorming ToolsSelection and Prioritization ToolsDAY 3: Business of ITIT Funding and Cost Center Management:Project/Production Team MathematicsComponents of your budgetIT funding and allocationsAnnual budget processIT budget issues and tipsIT Vendor Management:Providers and strategic partnersConsiderations when selecting a vendorVendor management life cycleVendor oversightOutsourcing and cloud considerationsIT Internal Client Service:User ExperienceInternal Client Service ConceptsManaging Client SatisfactionManaging Client ExpectationsMeasurement and Prioritization