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Coursera

Essential Online Collaboration Skills

Coursera Instructor Network via Coursera

Overview

In today’s increasingly digital workplace, managing and collaborating with remote teams is both a challenge and an opportunity. This course will equip you with the tools and strategies needed to lead your team effectively, overcome communication barriers, and foster a positive team culture, all in a virtual environment. Whether you’re new to online collaboration or looking to enhance your skills, this course will guide you through best practices and real-world examples to help you succeed. This course is designed for team leaders managing remote or hybrid teams, HR professionals focused on fostering virtual team engagement, project managers overseeing distributed teams, and anyone seeking to improve their ability to collaborate effectively in online environments. Aspiring leaders will also benefit from learning essential online teamwork skills. Participants should have a basic familiarity with digital communication tools, though no advanced technical skills are required. If you have experience with tools like video conferencing, messaging platforms, or project management software, you'll find it easier to apply the lessons learned in this course. By the end of the course, learners will be able to implement effective communication strategies in virtual teams, evaluate and select the right online collaboration tools, cultivate trust and rapport in remote teams, and proactively address and resolve conflicts to enhance team performance and collaboration.

Syllabus

  • Essential Online Collaboration Skills
    • This course is designed to equip team leaders, HR professionals, and aspiring remote workers with the strategies and tools to succeed in virtual collaboration environments. Through real-world examples, interactive activities, and practical insights, learners will master effective communication, tool selection, team building, conflict resolution, and virtual meeting facilitation. By the end of the course, participants will be prepared to lead productive, engaged, and cohesive virtual teams in today's digital workplace.

Taught by

Eric Zackrison

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