Conflict Management Workshop (Live Online)

Those who embrace conflict can build understanding and better relationships—and experience greater personal and professional success. But managing conflict is not easy. In this workshop, you'll discover your own emotional triggers and learn how to manage difficult encounters with diplomacy, tact, and credibility.Who Should AttendProfessionals and managers who want to enhance their ability to deal with conflict situations productively.How You Will BenefitBuild trust and credibility with colleagues and team membersLeverage potential conflict situations as opportunities for critical conversations that enhance work relationshipsGain confidence in holding difficult conversations calmly and assertivelyManage conflict situations proactivelyIncrease your effectiveness in managing conflictSee an uptick in your overall performanceWhat You Will CoverGetting a handle on and gaining insights into your conflict management style through self-assessment (TKI®)Role-playing to practice techniques and new skills in a safe environmentSharing of best practices for approaching conflict managementTransferring your learning back to your work environment using job aids and other resources