Communicating Up, Down and Across the Organization (Live Online)

It can happen at a moment’s notice: you need to communicate a new idea to senior managers, influence your colleagues to support your proposal or inspire direct reports to make a change. Are you prepared to communicate with anyone in your organization? Do you know how to analyze your audience? Can you frame your message so that people feel connected to you in a corporate setting?To connect with many types of people while projecting confidence, credibility and trustworthiness requires specific tools and strategies. You’ll focus on improving communication skills and competencies necessary to build mutual understanding and connectivity with others, regardless of your role. You’ll also discover influence strategies and learn how to critically evaluate each unique communication event.Who Should AttendThis communication training is ideal for business professionals who want to be strong, passionate and effective communicators who can speak to a variety of audiences across organizational boundaries.How You Will BenefitAnalyze your audiences and situations and plan your messageCreate processes to frame your message to specific audiencesApply strategies to influence and motivate others throughout the organizationUnderstand how communication can impact how much influence you haveExhibit a strong sense of self-confidence with your peers, direct reports and managersWhat You Will CoverSolving real workplace communication issuesRecognizing the role of communication in developing influence and improved productivityExhibiting a strong sense of confidence and external imageApplying strategies to build and use rapport and identification with colleaguesTargeting your message to the situationPlanning effective messaging in teams when up/down/across members are presentApplying message-framing strategies to create a responsive environmentPracticing how to deliver messages that promote clear and productive communicationMotivating and influencing throughout the organizationEvaluating and practicing various motivational and presentation formatsPlease note: Participant Requirements for Live Online/Express Skills Training and WebinarsThis seminar offers continuing education credits to registered participants. To qualify for CEU credits, participants must register for and attend the live event using your individual log-in ID for the entire seminar, speaking in the sessions using a VoIP headset with microphone, and participating in all of the chat, polling, and breakout exercises is required. Archived recordings/On Demand webinars, or groups using a single user login with speakers, do not qualify for CEUs