Assertiveness Training for Women in Business (Live Online)

In todays ever changing business environment it is vital for women to have an assertive voice in business. Assertiveness techniques, when used effectively, can enhance almost every aspect of your job and life — Knowing which tools and techniques to use, and how and when to use them, is critical. AMA’s assertiveness training for women is a 3-day seminar that addresses the unique challenges women face in business and provides them with the assertiveness techniques essential for survival and advancement in their industry. With these skills, women can feel secure that they are sending the right signals that elicit the right responses. They will help you command respect while being respectful and handle almost any situation you’re likely to encounter without seeming overbearing.AMA's assertiveness training for women gives you the opportunity to practice fundamental assertiveness skills and to share your concerns with other women in a supportive and encouraging learning environment. You’ll assess your leadership style and then apply the new skills and tools you learn directly to one of your own challenges, receive feedback, and refine your skills through videotaped practice. Return to work with a complete and flexible plan for achieving the kind of assertiveness your position demands.Who Should AttendExperienced managers and seasoned professionals with four or more years of experience who want to build their strengths, resolve conflicts smoothly and exercise greater influence on others.How You Will BenefitRecognize the characteristics of the four assertiveness styles Assess your individual assertiveness style and its effectiveness Demonstrate assertiveness techniques using supportive communication behaviors Develop an action plan to overcome at least two personal obstacles to assertiveness Learn how to capitalize on the strengths of your leadership style—and minimize weaknesses Flex your leadership style preference to interact most effectively and assertively with others Incorporate assertiveness techniques into everyday practices What You Will CoverFoundations of AssertivenessDistinguishing between passive, assertive, and aggressive behaviorsDiscussing how socialization affects your behavior in the business environmentIdentifying personal work situations and obstacles that challenge assertive behaviorAssessing Your AssertivenessIdentifying your assertiveness style preferencesAssessing and identifying strengths and weaknesses of your assertiveness styleKnowing how value systems impact your assertivenessIdentifying ways to reduce role conflictGetting Comfortable in Your Own SkinExploring the assertive components of becoming comfortable in your own S.K.I.N. (Support self-esteem; Know self; Initiate dialogue; Negate negative self-talk)Assertive Communications Skills for WomenUnderstanding the three components of communication and factors that influence their impactDifferentiating the verbal and nonverbal communication styles of men and womenApplying active and reflective listening skills to build assertiveness techniquesListening and responding assertively to feedback and criticismAssertiveness Techniques and PracticesDemonstrating a five-step model to express assertive languageExploring four special assertive techniques: broken record, fogging, negative assertion, and negative inquirySaying “no” and survivingResponding to common put-down statementsVideotaping practice sessionsAssertive Case Study WorkshopReviewing the uses of strategic tools, models and techniquesApplying assertiveness techniques to analyze and plan around your own must-solve situationsReceiving feedback on your plan for addressing your must-solve situationsAssertiveness and LeadingAssessing leadership stylesUnderstanding five dimensions of centered leadershipIdentifying new ways to use assertive leadership in your personal and professional lifeLeading a Balanced LifeTechniques for dealing with angerPreventing and coping with stressApplying a four-step model to improve personal level of work and life balanceDiscussing the nature and value of women support networks and resourcesPlanning for continuing assertiveness growthCourse OutlineLEARNING OBJECTIVESDefine Assertiveness and Identify the Characteristics of the Four Assertiveness StylesAssess Individual Assertiveness Style and Its EffectivenessDemonstrate Assertive Techniques Using Supportive Communication BehaviorsDevelop an Action Plan to Overcome at Least Two Personal Obstacles to Assertiveness and to Incorporate Techniques into Everyday PracticesLESSON ONEAssertiveness OverviewDefine AssertivenessDistinguish Among Passive, Assertive, and Aggressive Verbal and Nonverbal BehaviorsIdentify Personal Work Situations and Obstacles That Challenge Assertive BehaviorDiscuss How Socialization Affects Your Behavior in the Business EnvironmentAssessing YourselfAssess and Identify Strengths and Weaknesses of Your Assertiveness StyleLearn to See the Relationship Between Your Values and Your BehaviorAnalyze How to Handle Compliments More ComfortablyDescribe the Assertive Components of Becoming “Comfortable in Your Own Skin”LESSON TWOAssessing Yourself (cont’d)Assess and Identify Strengths and Weaknesses of Your Assertiveness StyleLearn to See the Relationship Between Your Values and Your BehaviorAnalyze How to Handle Compliments More ComfortablyDescribe the Assertive Components of Becoming “Comfortable in Your Own Skin”Assertive Techniques and PracticesDemonstrate a Five-Step Model to Express Assertive LanguageDescribe Six Special Assertive Techniques: Broken Record, Fogging, Negative Assertion, Negative Inquiry, Free Information and Self-DisclosureSay “No” and SurviveRespond to Common Put-Down StatementsLESSON THREEAssertive Techniques and Practices (cont’d)Demonstrate a Five-Step Model to Express Assertive LanguageDescribe Six Special Assertive Techniques: Broken Record, Fogging, Negative Assertion, Negative Inquiry, Free Information and Self-DisclosureSay “No” and SurviveRespond to Common Put-Down StatementsKey Communication Skills Necessary for AssertivenessIdentify the Three Components of Communication and Factors That Influence Their ImpactDifferentiate the Verbal and Nonverbal Communication Styles of Men and WomenListen Assertively  Handle Feedback and Criticism EffectivelyLESSON FOURKey Communication Skills Necessary for Assertiveness (cont’d)Identify the Three Components of Communication and Factors That Influence Their ImpactDifferentiate the Verbal and Nonverbal Communication Styles of Men and WomenListen AssertivelyHandle Feedback and Criticism EffectivelyOvercoming Obstacles to Achieve the Desired Personal and Professional BalancePinpoint Personal Internal Obstacles to Assertiveness, and Develop Strategies to Overcome ThemName at Least Five Techniques to Deal with AngerIdentify Techniques for Preventing and Coping with StressApply a Four-Step Model to Improve Your Personal Level of Work and Life BalanceDiscuss the Nature and Value of Women’s Support Networks and ResourcesAction PlanDevelop an Assertive Approach to Two Current Challenging SituationsEstablish an Action Plan for Achieving Your Goals