This course provides guidance on delivering feedback with positive intent, balancing positive and developmental feedback, and raising awareness of biases that impact feedback quality.
Overview
Syllabus
- Lesson 1: The Importance of Feedback
- Lesson 2: Introduction to the Situation-Behavior-Impact (SBI) Model
- Lesson 3: Balancing Positive and Developmental Feedback
- Lesson 4: Recognizing Bias in Feedback
