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CodeSignal

Building a Culture of Constructive Communication

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Overview

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This course provides guidance on delivering feedback with positive intent, balancing positive and developmental feedback, and raising awareness of biases that impact feedback quality.

Syllabus

  • Lesson 1: The Importance of Feedback
  • Lesson 2: Introduction to the Situation-Behavior-Impact (SBI) Model
  • Lesson 3: Balancing Positive and Developmental Feedback
  • Lesson 4: Recognizing Bias in Feedback

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