This course helps you apply methods to build a team environment where every member takes responsibility for their actions. Through lessons on creating a feedback culture and providing mutual support, you will cultivate accountability in your team. By fostering these practices, your team will enhance trust and improve performance.
Overview
Syllabus
- Lesson 1: Encouraging the Team to Take Responsibility
- Encouraging Individual Ownership
- Promoting a Team Focus on Results
- Defining Clear Team Roles
- Lesson 2: Creating a Feedback Culture in the Team
- Effective Presentation Feedback
- Improving Customer Interview Feedback
- Effective Customer Feedback Interviews
- Lesson 3: Providing Support to Teammates
- Supporting Teammates Effectively
- Effective Project Meeting Organization
- Balancing Accountability with Support
- Lesson 4: Cultivating Peer Accountability
- Addressing Peer Accountability Effectively
- Constructive Peer Feedback Skills
- Address Issues Directly with Peers
