Workforce Management Courses and Certifications

Coursera Instructor Network

AI in Workforce Management

Master AI implementation strategies for workforce management, from performance optimization to ethical considerations, enhancing organizational efficiency and decision-making processes.

• Coursera
• 1 hour 55 minutes
• On-Demand
• Paid Course

The Aspen Institute

Juggling Shifts - The Effect of Unpredictable Scheduling on Income Volatility

Explores unpredictable work scheduling's impact on income volatility and potential solutions through a panel discussion, addressing pros and cons of various approaches.

• YouTube
• 1 hour 22 minutes
• On-Demand
• Free Video

IDC Keynote: The IT Skills Crisis

Gina Smith, Research Director at renowned analyst firm IDC, shares her latest research into the impact of emerging technologies on teams across the enterprise and how companies like yours are coping with the change.

• Pluralsight
• 17 minutes
• On-Demand
• Free Trial Available

Managing a Multi-Generational Workforce

Explore strategies for managing diverse generations in the workplace. Learn to foster collaboration, inclusivity, and purpose-driven cultures by understanding generational differences and expectations.

• YouTube
• 13 minutes
• On-Demand
• Free Video

Empower the Retail Workforce with the Store Operations Agent

Discover how Microsoft's Store Operations Agent uses natural language processing to streamline retail operations, enhance employee productivity, and simplify task management through voice and text commands.

• YouTube
• 42 minutes
• On-Demand
• Free Video

The Construction Industry: The Way Forward

331 ratings at Coursera

Explore construction industry trends, challenges, and transformations. Learn about technological innovations, sustainability, and strategies for industry advancement in this comprehensive overview.

• Coursera
• 9 hours 11 minutes
• On-Demand
• Free Online Course (Audit)

Microcredential

Organizational Leadership in Diversity, Equity & Inclusion

Develop strategies for effective diversity, equity, and inclusion initiatives in organizations. Learn to plan, implement, and assess DE&I efforts across various organizational contexts.

• Coursera
• 22 weeks, 1 hour a week
• On-Demand
• Paid Course
• 4 courses

Change Management for Generative AI

71 ratings at Coursera

Explore strategies for implementing generative AI, including the FASTER framework, to lead successful change initiatives and drive adoption in your organization.

• Coursera
• 2 hours 9 minutes
• On-Demand
• Free Online Course (Audit)

Oracle Fusion Cloud HCM R13 Global HR Implementation

1508 ratings at Udemy

Master Oracle Fusion Cloud HCM implementation with hands-on training in workforce structures, enterprise configuration, approval management, and security console features for independent consulting.

• Udemy
• 1 day 1 hour 15 minutes
• On-Demand
• Paid Course

Microcredential

Análise de Dados para Workforce Management

Aprenda a gerenciar pessoas usando dados e IA. Domine conceitos de Workforce Management, ciência de dados e ferramentas como R para tomar decisões estratégicas em RH e melhorar resultados organizacionais.

• Coursera
• 13 weeks, 7 hours a week
• On-Demand
• Paid Course
• 4 courses

Call/Contact Center Management, The essential Guide

286 ratings at Udemy

What you need to know about Managing a Call/Contact Center

• Udemy
• 1 hour 28 minutes
• On-Demand
• Paid Course

Certification Course in Work & Workforce Management

77 ratings at Udemy

Learn your new managerial responsibilities, get your message across, lead your company to success, and take control

• Udemy
• 4-5 hours
• On-Demand
• Paid Course

Workplace Principles and Ethic

Master essential workplace diversity concepts, managerial approaches, and cross-cultural communication strategies to enhance organizational productivity and foster effective conflict resolution in modern professional settings.

• California Community Colleges System
• 7 weeks, 1 hour a week
• 3rd Feb, 2025
• Paid Course

Developing Adaptable Managers

163 ratings at LinkedIn Learning

Learn how to develop your managers so that they can meet the challenges of a constantly changing workplace.

• LinkedIn Learning
• 44 minutes
• On-Demand
• Free Trial Available

Integrating Temporary Workers and Third-Party Employees

72 ratings at LinkedIn Learning

Learn how to integrate temporary workers and third-party employees effectively in order to realize the greatest ROI and all the benefits of a flexible workforce.

• LinkedIn Learning
• 55 minutes
• On-Demand
• Free Trial Available