Service Management Courses and Certifications

Professional Diploma in Digital Products Management

458 ratings at Udemy

Program with business cases (Fintech, Retail Banking, Digital Business) & Interactive part

• Udemy
• 4 hours 29 minutes
• On-Demand
• Paid Course

Service Management and Complaint Handling

415 ratings at Udemy

Improve service quality, manage customer relationships, and turn complaints into opportunities for growth. Learn effective complaint handling and service recovery strategies for business success.

• Udemy
• 1-2 hours
• On-Demand
• Free Online Course

Introduction To Linux High Availability Clustering

297 ratings at Udemy

RH436 HA Pacemaker centos / redhat linux cluster on vmware virtual machine connected through ISCSI network to storage

• Udemy
• 2-3 hours
• On-Demand
• Paid Course

Executive Diploma in Sales and Service Management

262 ratings at Udemy

Executive Diploma in Sales and Service Management by MTF Institute

• Udemy
• 1 hour 24 minutes
• On-Demand
• Paid Course

Linux OS - Master's

52 ratings at Coursera

Explore Linux OS features, command-line tools, and service management. Gain practical skills in system administration, file manipulation, and GUI tools for effective Linux operation and support.

• Coursera
• 1 day 46 minutes
• On-Demand
• Free Online Course (Audit)

Cisco

Endpoints and Systems

42 ratings at Coursera

Comprehensive overview of Windows, Linux, and endpoint security for cybersecurity analysts. Covers OS architecture, tools, commands, and security features to enhance operational skills in security operations centers.

• Coursera
• 1 day 48 minutes
• On-Demand
• Free Online Course (Audit)

EDUCBA

Details of ITIL V4 Four Dimensions of Service Management

23 ratings at Coursera

Explore ITIL V4's Four Dimensions of Service Management, covering organizational structure, people, information, technology, and partnerships. Gain practical skills for effective service delivery and value stream optimization.

• Coursera
• 7 hours 18 minutes
• On-Demand
• Free Online Course (Audit)

EDUCBA

Explanation of ITIL V4 Service Value System & its Components

24 ratings at Coursera

Comprehensive exploration of ITIL V4 Service Value System, integrating agile and DevOps methodologies for optimized service management and continual improvement in IT organizations.

• Coursera
• 7 hours 59 minutes
• On-Demand
• Free Online Course (Audit)

EDUCBA Microcredential

ITIL 4 Certification

Comprehensive ITIL V4 training covering Service Value System, Four Dimensions model, and management practices. Equips learners with skills to enhance IT service delivery and drive business success.

• Coursera
• On-Demand
• Paid Course
• 3 courses

Board Infinity

Getting Started with Cloud Foundry

Learn Cloud Foundry's architecture, deployment process, services, and advanced features. Gain practical skills in application management, service binding, and security best practices for cloud computing.

• Coursera
• 3 hours 35 minutes
• On-Demand
• Free Online Course (Audit)

Packt

Information Systems Operations and Business Resiliency

Gain expertise in auditing IT operations and ensuring system resiliency for CISA certification. Explore IT components, data governance, incident management, and business continuity planning to excel in managing complex IT infrastructures.

• Coursera
• 7 hours 25 minutes
• On-Demand
• Free Online Course (Audit)

Coursera Instructor Network

What Are Service-Level Agreements (SLAs)?

Explore Service-Level Agreements (SLAs): definition, components, types, benefits, performance measurement, and document creation. Gain practical skills to improve service delivery and manage expectations.

• Coursera
• 42 minutes
• On-Demand
• Paid Course

Cyber Mentor

Linux for Ethical Hackers - Full Kali Linux Course

2 reviews

Comprehensive guide to Kali Linux for ethical hacking, covering installation, system navigation, network commands, file management, and Bash scripting for cybersecurity professionals.

• YouTube
• 2 hours
• On-Demand
• Free Video

Services Marketing: Concepts & Applications

Learn the core concepts of marketing services and their applications across industries and businesses from a customer as well as a managerial perspective.

• edX
• 6 weeks, 3-5 hours a week
• On-Demand
• Free Online Course (Audit)

IIT Kharagpur;  NPTEL

Cloud Computing

1 review

This course will introduce various aspects of cloud computing, including fundamentals, management issues, security challenges and future research trends

• Swayam
• 12 weeks
• On-Demand
• Free Online Course