Customer Service Courses and Certifications

Customer Service Training: Dealing with Difficult Customers

4575 ratings at Udemy

Learn how to deal with difficult customers | Master customer relationship management | Gain conflict management skills

• Udemy
• 1 hour 41 minutes
• On-Demand
• Paid Course

Satisfaction Guaranteed: Develop Customer Loyalty Online

4085 ratings at Coursera

Explore strategies for building customer loyalty in e-commerce, including data analysis, performance monitoring, and relationship management. Develop job-ready skills for digital marketing careers.

• Coursera
• 1 day 6 hours 57 minutes
• On-Demand
• Free Online Course (Audit)

Customer Service Success: Take Your Skills to the Next Level

3747 ratings at Udemy

3-in-1 Customer Service Training: Levels 1, 2, 3 | Improve Your Soft Communication Skills, Customer Support & Experience

• Udemy
• 8 hours 43 minutes
• On-Demand
• Paid Course

Customer Support Skills

2762 ratings at Udemy

Get trained in the basic skills required to be successful in customer support

• Udemy
• On-Demand
• Free Online Course

Start Improving Customer Service

2034 ratings at Udemy

Creating a Customer Service advantage in Your department or business through communication and Customer Management

• Udemy
• 1-2 hours
• On-Demand
• Paid Course

Customer Service: 6 Keys To Exceptional Customer Service

2022 ratings at Udemy

Master Customer Satisfaction & Astonish Your Customers With A+ Customer Service

• Udemy
• 1 hour 45 minutes
• On-Demand
• Paid Course

Customer Service: How to sell more without advertising

1059 ratings at Udemy

Learn how to create a customer experience that earns you customer loyalty and creates word of mouth advertising.

• Udemy
• 1 hour
• On-Demand
• Paid Course

Customer Service Fundamentals: Putting People First

704 ratings at Udemy

Customer Care | Listening | Great Customer Service | Concern for Others | Company Culture | Engaging People | Responding

• Udemy
• 2 hours 49 minutes
• On-Demand
• Paid Course

Microcredential

Fundamentos da Gestão do Sucesso do Cliente

Aprenda a maximizar o uso de tecnologia, melhorar a experiência do usuário e alcançar objetivos de negócio, estabelecendo relações de longo prazo baseadas em assinatura e receita recorrente.

• Coursera
• 17 weeks, 8 hours a week
• On-Demand
• Paid Course
• 4 courses

Getting Started with Call Center Training

374 ratings at Udemy

Call Center Training is essential for both new hires and existing staff to sharpen their skills and feel motivated.

• Udemy
• 1-2 hours
• On-Demand
• Paid Course

Outstanding Customer Service - The Ultimate Guide!

308 ratings at Udemy

Unlocking the Powerful Secrets of OUTSTANDING Customer Service - Transform Your Business!

• Udemy
• 2 hours 28 minutes
• On-Demand
• Paid Course

CX - Customer Experience Management

243 ratings at Udemy

How to put your customers first, every time, in this intermediary course.

• Udemy
• 1-2 hours
• On-Demand
• Free Online Course

The Guide To Philippines Outsourcing

224 ratings at Udemy

A beginner's guide to finding, hiring and managing Filipino virtual assistants to help your business

• Udemy
• 2-3 hours
• On-Demand
• Free Online Course

Technical Support (IT) Case Studies and Capstone

153 ratings at Coursera

Aplica conocimientos del Certificado Profesional de Soporte IT de IBM en casos prácticos. Mejora habilidades de resolución de problemas, comunicación y atención al cliente en entornos profesionales.

• Coursera
• 10 hours 1 minute
• On-Demand
• Free Online Course (Audit)

CVS Health

Introduction to Customer Service

146 ratings at Coursera

Comprehensive communication and problem-solving skills for exceptional customer service. Learn to create positive interactions, de-escalate conflicts, and manage time effectively in retail environments.

• Coursera
• 18 hours 55 minutes
• On-Demand
• Free Online Course (Audit)