Using Istio to Build Better Service Level Objectives

Explore best practices for utilizing Istio telemetry and observability to construct effective Service Level Objectives (SLOs) in this 25-minute conference talk by Chris Dutra from JP Morgan. Learn how to address blind spots in SLO generation and adherence in massively distributed systems, which can impact incident response times. Discover the importance of distinguishing between different types of SLOs and recognizing machine-based "customers" in service-to-service configurations. Examine two key use cases - traditional metrics and distributed tracing - and understand how their combined application can provide a clear, data-driven approach to managing reliability in large-scale distributed platforms and applications. Gain insights into improving your organization's Site Reliability Engineering practices through better SLO implementation using Istio.