Overview
Explore the intricacies of product development in this third installment of the "How to Build a Product" series from Stanford's CS183F: Startup School. Join Jason Lemkin of SaaStr as he interviews Solomon Hykes (Docker), Tracy Young (Plangrid), and Harry Zhang (Lob) about their experiences in building successful products. Gain insights on creating a Minimum Sellable Product, leveraging open-source strategies, gathering customer feedback, and managing revenue distribution. Learn about effective hiring practices, from early team members to recruiting skilled managers. Discover how to prioritize product features, enhance customer satisfaction, and navigate the long journey of product development. Explore the importance of domain expertise, strategies for dealing with big companies, and techniques for building lasting relationships in the business world.
Syllabus
Introduction
Session Overview
Docker
Lob
Minimum Sellable Product
What got you sellable
What did work
Raised
Open Source
Customer Feedback
Revenue Distribution
Hiring
Early hires
Recruiting
Hiring good managers
Customer journey
Software
Product prioritization
How do you make them happy
A long journey
Who do you ask
What percent of new customers come from word of mouth
What percentage of customers come from the base
Questions
Domain Expertise
How to Deal with Big Companies
The Magic Question
Building Relationships
Taught by
Stanford Online