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Jawaharlal Nehru University, New Delhi

Management Consulting

Jawaharlal Nehru University, New Delhi via XuetangX

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Overview






From the perspective of management consultants, this course helps enterprises recognize the various contradictions and operating law in their development through introducing external management wisdom. Also, this course can guide enterprises to effectively identify and systematically solve various endogenous and exogenous problems encountered in their development so that the enterprises can take solutions of “prevention-warning-identification-treatment” at different stages. By doing so, it is expected that this course help enterprises reach different goals such as prevention, correction or upgrade, so that they can achieve sustainable and healthy development.


This course starts from two dimensions: time and consulting market. On the dimension of time, this course traces back the historical path, analyzes the modern characteristics, and forecasts the future development of management consulting. On the other dimension of consulting market, this course introduces the process, steps and methods of management consulting from the perspective of demand and supply of management consulting, that is, how to carry out the diagnosis according to the "investigation-analysis-judgment" paradigm, and then design, recommend and implement the solution. In addition, this course also discusses the continuing issues of management consulting in conjunction with changes in technology and cultural environment, and progress in management theory.


This course is application-oriented, integrating many knowledge and methods of management professional courses. Also, this course is interspersed with a large number of vivid and real consulting cases, which is simple, easy to learn, and practical. This course is suitable for online study of senior management students and MBA students, and those engaged in management consulting, training and practices.



Syllabus

  • The Frst Week
    • 1.1 Case Study：How Does a World-class Enterprise Form？
    • 1.2 The Theorectical Base Of Management Consulting--negative Entropy Flow And System Stability
    • 1.3 Several Conditions That Enterprise Need to Introduce Negative Entropy Flow
  • The Second Week
    • 1.4 Keep Vigilant At The Improper Introduction Of Negative Entropy Flow
    • 1.5 The Past And The Present Of Management Consulting
    • 1.6 The Nature And Rules Of Management Consulting
  • The Third Week
    • 1.7 Process And Steps Of Management Consulting
    • 2.1 Case Study– medicine Dealer Or Doctor
    • 2.2 The First Step Of Management Consulting--discover Abnormalities: Comparison
  • The Fourth Week
    • 2.3 The First Step Of Management Consulting--discover Irrationalities: Deduction
    • 2.4 Problem Attributes And Diagnosis Purposes--five Dimensions Of Principal Contradiction---important, Urgent, Big, Difficult, New
    • 2.5 Problem Attributes And Diagnosis Purposes--the Significant “Small Problems And Potential Problems”
  • The Fifth Week
    • 2.6 Diagnosis Purposes And Diagnostic Trilogy--investigation, Analysis And Judgement
    • 2.7 Information Collection
    • 2.8 Reference Model Of Enterprise Investigation
  • The Sixth Week
    • 2.9 Common Investigation Tools
    • 2.10 Analysis Procedure And Analysis Methods (i)
    • 2.11 Analysis Procedure And Analysis Methods (ii)
  • The Seventh Week
    • 2.12 The Cognition Of Solutions:Planning And Conception
    • 2.13 The Cognition Of Solutions:Problem-oriented Solutions
    • 2.14 Solutions Should Be Problem-oriented
  • The Eighth Week
    • 2.15 Choosing A Proper Point Of Penetration
    • 2.16 The Structuring Of A Solution
    • 2.17 Six Don'ts In The Process Of Solution Formulating
  • The Ninth Week
    • 2.18 How To Promote A Solution?
    • 2.19 The Relationship Between Subject And Object In Solution Implementation
    • 2.20 Cooperation Brings Competitiveness
  • The Tenth Week
    • 2.21 The Knowledge Transfer In The Consultation Implementation
    • 2.22 Consultation Implementation Starting From A Pilot
    • 2.23 Process Management In Solution Implementation
  • The Eleventh Week
    • 3.1 Management Consulting Is Not Efficacious Forever
    • 3.2 How To Handle “Recurrent Problems”?
    • 3.3 Management Consulting Must Me Targeted At Exogenous Challenges
  • The Twelfth Week
    • 3.4 Management Consulting Should Advance With The Times
    • 3.5 Service Orientation Of Management Consulting--re-service Of Knowledge Service Industry
    • 3.6 Management Consulting In The Internet Age--opportunities And Challenges Coexist Quiz
  • Final Exam

    Taught by

    Congdong Li

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