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FutureLearn

UX Design Fundamentals: Delivering Value to Users

via FutureLearn

Overview

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What is design thinking, and what part does it play in the wider scheme of user experience design?

This short design thinking course will teach you the basics you need to kickstart your career as a digital designer in UX. You’ll develop the knowledge and skills needed to successfully implement design thinking practices grounded in solid UX fundamentals in the workplace.

By getting to grips with the design thinking framework, you’ll be able to tackle large, complex and even unknown issues within product development. It will give you the tools, skills and mindset to seek out practical and logical innovation, and to take a solution-based view to solving problems as a UX designer.

Empathise to test: the five stages of design thinking

You’ll examine the five-stage design thinking model proposed by the Hasso-Plattner Institute of Design at Stanford University: empathise, define (the problem), ideate, prototype and test. You’ll explore the non-linear nature of this methodology that will allow you to work through obstacles and bring ideas to life.

Understand the design thinking mindset: ideation and implementation

On this course you’ll deep dive into two key design elements – ideation and implementation.

You’ll find out why ideation matters, learn its content and carry out differentiation activities and exercises. And you’ll explore the purpose of implementation, its context, different types of interaction and its requirements in terms of business and resources. You’ll also learn how to use a number of powerful tools to help you with the implementation process.

This course is ideal for developing theoretical and practical expertise in the fundamentals of design thinking.

You may be an entry-level or intermediate graphic or digital designer, a non-technical digital team leader or an aspiring product manager.

In this course, you will use Canva.

Syllabus

  • What makes a user?
    • Welcome to the course
    • Empathising with the customer
    • Wrap-up
  • Developing customer empathy
    • Introduction to developing customer empathy
    • Empathy maps
    • Wrap-up
  • Journey maps
    • Introduction to journey maps
    • Designing journey maps
    • Designing for fidelity
    • Wrap-up
  • Ideation
    • Introduction to ideation
    • What is ideation?
    • Synthesising to draw insights
    • Brainstorming to generate ideas
    • Prototyping to evaluate ideas
    • Wrap-up

Taught by

Nuno Sobrinho

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