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Trailhead

Transform Your Business with Sales Operations

Salesforce via Trailhead

Overview

Learn the responsibilities, tools, and best practices of modern sales operations.
  • Explore the role sales ops plays in driving success.
  • Learn how sales ops strategically connects business processes to technology.
  • Get practical tips on process improvement and collaboration.

Syllabus

  • Sales Operations Basics
    • Get to Know Sales Operations
    • Discover the Opportunities in Sales Operations
  • Sales Operations Processes and Technology
    • Get to Know the Sales Ops Toolbox
    • Connect Process Improvements to the Right Tools
    • Build Trust with Your Sales Team
  • Sales Operations Use Case and Best Practices
    • Deliver Sales Operations Excellence
    • Collaborate Across Teams

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