This is part-I of a course on Marketing Management. The objective of the course is to introduce the participants to principles and practices, theoretical building blocks of marketing, its role as an organizational engine and the evolving marketing process of today. At the end of the course, a participant will be able to understand and manage the core marketing management function.INTENDED AUDIENCE : Anyone interested in learning about itPRE-REQUISITES : NilINDUSTRIES THAT WILL VALUE THIS: FMCG, Automotive, Chemical, Pharmaceutical, Engineering and Service Industries
Overview
Syllabus
Week-1 Introduction to Marketing
Week-2 Scanning the Business Environment
Week-3&4 Marketing Information System and Marketing Research
Week-5&6 Buyer Behavior
Week-7&8 Generic Marketing Strategies
- Defining Marketing
- Core concepts in Marketing
- Evolution of Marketing
- Marketing Planning Process
- Contemporary Issues and Practices
Week-2 Scanning the Business Environment
- The value chain
- Core Competencies
- Strategic Planning Process
- PESTEL
- Competition Analysis
- SWOT Analysis
Week-3&4 Marketing Information System and Marketing Research
- Role of Marketing Information
- System in Managerial Decision Making Process
- Components of Marketing Information systems
- The Marketing Research Process: An overview
- Defining the Management Decision Problem and Marketing Research Problem
- Framing Research Objectives and developing the research plan
- Exploratory vs. Conclusive Research
Week-5&6 Buyer Behavior
- Consumer Behavior
- Consumer buying process model
- What Influences Consumer Behavior
- Key Psychological Processes
- The Buying Decision Process: The Five Stage Model
- Other Theories of Consumer Decision Making
- Industrial Buyer Behavior
- Concept of Buying Center
- Industrial buying process model
- Influence of Economic and Behavioral Factors
- Influence of Procurement Organization
- Role of Negotiation Process
Week-7&8 Generic Marketing Strategies
- Defining Market Segmentation
- Bases of segmentation
- Evaluation and Targeting Market Segments
- Brand Positioning and Differentiation
Taught by
Shashi Shekhar Mishra and Jayanta Chatterjee
