Class Central is learner-supported. When you buy through links on our site, we may earn an affiliate commission.

Study.com

Using Customer Feedback to Improve Service

via Study.com

Overview

This course utilizes short, engaging video lessons that can help your employees use customer feedback to improve service. The lessons be can reviewed at any time, on any device, and will help your company gather and implement customer feedback to improve customer relations.

Syllabus

  • Ch 1. Gathering Customer Feedback
  • Ch 2. Implementing Customer Feedback
  • Ch 3. Managing & Improving Customer Relations

Reviews

Start your review of Using Customer Feedback to Improve Service

Never Stop Learning.

Get personalized course recommendations, track subjects and courses with reminders, and more.

Someone learning on their laptop while sitting on the floor.