- Module 1: With Microsoft Dynamics 365 Intelligent Order Management, customers can manage the orchestration of orders through to fulfillment. These capabilities enable organizations to orchestrate order flows across different platforms and apps.
In this module, you will:
- Learn about the components of Dynamics 365 Intelligent Order Management.
- Review the business reasons for using Intelligent Order Management.
- Learn about the architecture of Intelligent Order Management.
- Module 2: Learn to streamline and optimize your order fulfillment process with Dynamics 365 Intelligent Order Management.
In this module, you'll:
- Learn about Dynamics 365 Intelligent Order Management and its role in streamlining and optimizing order fulfillment processes.
- Explore the importance of digital commerce and how Intelligent Order Management can address the challenges associated with managing orders from multiple channels and integrating with various internal and external systems.
- Learn about the key business scenarios that can be orchestrated quickly using Intelligent Order Management, the architecture of the platform, and the different approaches and methodologies that can be used to implement it.
- Have a comprehensive understanding of how Intelligent Order Management can help organizations achieve end-to-end order orchestration and fulfillment.
- Module 3: Learn about analysis and solution design.
In this module, you'll:
- Learn how to describe each business process in your solution.
- Learn how to define the life cycle of an order through the fulfillment process.
- Learn how to identify the systems, applications, and integrations that are involved in each step of the process.
- Learn how to define the sequence of effort (configuration, development) that's required to assemble your solution.
- Module 4: Learn to use application lifecycle management (ALM) in Dynamics 365 Intelligent Order Management.
In this module, you:
- Learn about environment strategy using Intelligent Order Management.
- Learn about data management by using Intelligent Order Management.
- Learn about solution management by using Intelligent Order Management.
- Module 5: Learn about performance testing, benchmarking, and optimization.
In this module, you'll:
- Learn how to gather users and business process performance expectations to avoid discovering them as a blocker before go-live and avoid unfulfillable performance expectations.
- Learn how to design and implement for performance and avoid unsuited architectures.
- Discover design patterns that can help you avoid making the systems unstable.
- Learn how to include timely testing activities and optimization iterations to keep the system performing as expected.
- Module 6: This module is a guided lab experience for Microsoft Dynamics 365 Intelligent Order Management.
In this module, you will:
- Create a provider.
- Set up platform connection references.
- Set up Microsoft Power Automate connections.
- Add a provider instance.
- Set up policies.
- Set up order orchestration flows.
- Set up internal and external ID mappings.
- Test the end-to-end order process at runtime.
Set up Dynamics 365 Intelligent Order Management
Overview
Syllabus
- Module 1: Module 1: Get started with Dynamics 365 Intelligent Order Management
- Introduction
- Components
- Intelligent Order Management app
- Architecture
- Check your knowledge
- Summary
- Module 2: Module 2: Get started with the implementation of Dynamics 365 Intelligent Order Management
- Introduction
- Importance of digital commerce
- Intelligent Order Management and digital commerce challenges
- Key business scenarios
- Architecture
- Methodology
- Check your knowledge
- Summary
- Module 3: Module 3: Analysis and solution design for Dynamics 365 Intelligent Order Management
- Introduction
- Define scope
- Define concepts
- Tracking requirements
- Determine fit and gap
- Document the solution design
- Check your knowledge
- Summary
- Module 4: Module 4: Use application lifecycle management in Dynamics 365 Intelligent Order Management
- Introduction
- Environment strategy
- Data management
- Solution management
- Check your knowledge
- Summary
- Module 5: Module 5: Performance testing, benchmarking, and optimization in Dynamics 365 Intelligent Order Management
- Introduction
- Performance requirements analysis
- Design for performance
- Performance testing
- Check your knowledge
- Summary
- Module 6: Module 6: Guided lab for Dynamics 365 Intelligent Order Management
- Introduction
- Create and set up connections
- Create a new provider solution package
- Create a RequestBin custom connector
- Create an intake provider
- Create a fulfillment provider
- Export a provider solution
- Add a provider instance
- Create policies
- Create order orchestration
- Run a sample order orchestration flow
- Check your knowledge
- Summary
