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Microsoft

Manage channel inventory in Dynamics 365 Commerce

Microsoft via Microsoft Learn

Overview

  • Module 1: Microsoft Dynamics 365 Commerce provides functionality to manage store inventory, including store inventory replenishment capabilities, inbound and outbound store inventory operations, store stock counts, and store inventory lookup capabilities.
  • In this module, you will:

    • Discover the basic store inventory management concepts in Dynamics 365 Commerce.
    • Learn how to manage basic replenishment of store inventory by using inventory from another warehouse or inventory arriving from a purchase order.
    • Learn how to receive inventory in the store by using the inbound operation.
    • Learn how to ship outbound transfer orders in the store by using the outbound operation.
    • Learn to perform stock counts in the point of sale (POS) application.
    • Learn how to perform an inventory lookup from POS.
  • Module 2: Price and products are not the most important factors for purchase decisions of the customers.
  • In this module, you will:

    • Discover how to set up and process Distributed Order Management (DOM).
    • Learn about rule details, cost configuration, and order brokering.
    • Learn about store order fulfillment and customer order pickups.

Syllabus

  • Module 1: Manage store inventory in Dynamics 365 Commerce
    • Introduction
    • Replenishment of inventory to stores
    • Receive store inventory from POS
    • Inbound inventory operations
    • Create an outbound transfer order from POS
    • Process the shipment of an outbound transfer order from POS
    • Create and complete a count journal from POS
    • Predefine a count journal in HQ and complete counting from POS
    • Initiate an inventory lookup from POS
    • Exercise - Create a transfer request from POS
    • Exercise - Ship a transfer order from POS
    • Exercise - Receive a transfer order from POS
    • Exercise - Create a count journal in POS and post in HQ
    • Check your knowledge
    • Summary
  • Module 2: Configure and work with order fulfillment in Dynamics 365 Commerce
    • Introduction
    • Distributed order management (DOM)
    • Work with DOM rules
    • Manage cost configuration
    • Order brokering
    • Store order fulfillment
    • Process customer order pickups in POS
    • Exercise - Create simple level shipping cost configuration
    • Exercise - Create tiered level shipping cost configuration
    • Exercise - Create a cost configuration
    • Check your knowledge
    • Summary

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