- Module 1: Get introduced to the finance and operations apps
- Describe built-in reporting capabilities.
- Describe options for exporting data to other Microsoft products.
- Describe options for analyzing data.
- Describe use cases for and integration capabilities with other Microsoft products.
- Describe options for managing documents.
- Module 2: Explore Microsoft Dynamics 365 Commerce capabilities
- Describe retail channels and channel management concepts
- Describe Distributed Order Management (DOM)
- Describe merchandising and clienteling concepts
- Describe how Dynamics 365 Commerce uses Dynamics 365 Customer Insights
- Describe how Dynamics 365 Commerce uses Retail Analytics to provide centralized retail data management
- Module 3: Explore Microsoft Dynamics 365 Fraud Protection
- Describe how Dynamics 365 Fraud Protection evaluates purchase transaction to reduce fraud losses and increase bank acceptance rates
- Describe how Dynamics 365 Fraud Protection prevents unauthorized account creation, account takeovers, and fraudulent account access
- Describe how Dynamics 365 Fraud Protection prevents loss related to fraudulent returns and discounts, and identifies business risk and anomalies in merchandise discounting and returns
After completing this module, you will be able to:
After completing this module, you will be able to:
After completing this module, you will be able to: