- Module 1: Microsoft Dynamics 365 Commerce unifies back-office, in-store, and digital experiences to personalize customer engagement, increase employee productivity, optimize operations, and deliver better business outcomes.
- Discover deployment options.
- Learn about point-of-sale systems.
- Explore omnichannel and merchandising.
- Module 2: Dynamics 365 Commerce delivers a complete omnichannel solution that unifies the operating system, in-store, and e-Commerce experiences to personalize customer engagement, increase employee productivity, optimize operations, and deliver better business outcomes.
- Learn about the Dynamics 365 Commerce platform.
- Discover the different commerce channels and their purposes.
- Module 3: Dynamics 365 Commerce provides administrative capabilities, also referred to as the Commerce Headquarters component, which enables the configuration of products, employees, business processes, and other functionality that is required for the business. It is also an application that call center workers use to provide assisted Commerce-related workflows.
- Learn about basic Commerce architecture and components.
- Discover the Commerce in-store topology options.
- Learn how to determine the best topology option for in-store deployments.
- Module 4: Dynamics 365 Fraud Protection is a cloud-based solution that is designed for e-commerce, brick-and-mortar stores, and omnichannel merchants to help protect their revenue.
- Learn the basics of how Dynamics 365 Fraud Protection works.
- Discover the core capabilities of Dynamics 365 Fraud Protection.
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