- Module 1: Learn about Microsoft Teams Calling.
- Understand the architecture of Teams Calling.
- Have a clear understanding of the capabilities of Phone System.
- Understand the benefits of Direct Routing.
- Understand the different Teams Calling Plans available to your organization.
- Module 2: This module will introduce you to the decisions you need to make when deploying Phone System for Microsoft Teams. You will learn about how you can plan Phone System with Microsoft Teams for your organization, and configure what are the key Phone System capabilities that will enable you to get the best out of Phone System.
- Gain and understanding how to plan for a basic phone system.
- Gain and understanding how to plan for additional Teams calling options.
- Review the planning process from a fictional Contoso case study.
- Module 3: You'll learn about how you can set up Phone System with Microsoft Teams for your organization, and configure what are the key Phone System capabilities that will enable you to get the best out of Phone System.
- Understand the 10-step set up process for Phone System.
- Set up key Phone System capabilities.
- Set up emergency calling.
- Module 4: This module will introduce you to the steps required to implement Microsoft Teams Calling Plans. You will learn how to determine availability, proper licensing, and how to obtain phone numbers.
- Understand the steps necessary to set up calling plans
- Understand how to transfer and port numbers
- Understand how to configure emergency numbers for both Teams Calling Plans and Direct Routing
- Module 5: Learn how to successfully use Direct Routing with Teams by creating a detailed plan to deploy it in your organization.
- List the steps required to deploy Direct Routing.
- Describe the configuration options available for Direct Routing.
- Explain the benefits of optimizing media flow.
- Module 6: Learn how to configure and manage Direct Routing with Microsoft Teams
- Explain how to configure and connect a Session Border Controller (SBC).
- Describe the process for configuring simple and advanced voice routing.
- Describe how to provision users, implement number translation, create and assign dial plans.
- Demonstrate how to configure Local Media Optimization.
- Explain how to manage Direct Routing and resolve common SBC configuration issues.
- Module 7: Get answers to frequently asked questions about Calling for Microsoft Teams and learn you how to use the Call Quality Dashboard together with Power BI to build a suite of reports to manage call quality in your organization.
- Answer commonly asked questions about Calling for Microsoft Teams.
- Monitor call quality and calling issues.
- Review reports and metrics on usage of Calling for Microsoft Teams.
By the end of this module you will be able to:
Upon completion of this module, you`ll be able to:
By the end of this module, you should be able to:
Upon completion of this module, you`ll be able to:
At the end of this module, you should be able to:
At the end of this module, you should be able to:
By the end of this module, you should be able to: