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Microsoft

Responsible bots

Microsoft via Microsoft Learn

Overview

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  • Module 1: Learn about responsible bots. Understand the principles of responsible conversational AI, and find out how to implement those principles in bots.
  • In this module, you'll:

    • Understand the principles of developing responsible bots.
    • Learn the basic building blocks for creating conversational UIs.
    • Explore how your bot can be more culturally sensitive.
  • Module 2: Learn how to build bots that can complete tedious tasks. Improve customer service by making bots responsible.
  • After you've completed this module, you'll be able to:

    • Explain basic building blocks for creating conversational AI for users.
    • Understand principles for developing responsible bots.
    • Create a basic educational bot by using a template in Visual Studio.
    • Configure your bot to be more culturally sensitive.
  • Module 3: Learn how to deploy a bot that can collect user input. Improve customer service by making the bot responsible.
  • After completing this module, you'll be able to:

    • Describe the basic building blocks for creating conversational AI for users.
    • Understand principles for developing responsible bots.
    • Create a basic customer service bot by using a sample in Visual Studio.
    • Program your bot to offer customers a positive experience.
    • Deploy your bot to the cloud by using the Azure CLI.
    • Connect your bot to communication channels.

Syllabus

  • Module 1: Introduction to responsible bots
    • Introduction
    • What is a responsible bot?
    • How a responsible bot works
    • When to use a responsible bot
    • Knowledge check
    • Summary
  • Module 2: Create a chatbot to help students learn geography
    • Introduction
    • Bot basics
    • Exercise - Install Visual Studio and templates
    • Exercise - Set up your bot
    • Exercise - Run your bot
    • Exercise - Develop your bot
    • Exercise - Add a welcome message
    • Knowledge check
    • Summary
  • Module 3: Deploy a customer service bot
    • Introduction
    • Bot basics
    • Exercise - Create a bot from a sample
    • Exercise - Add a responsible welcome message and run your bot
    • Exercise - Deploy your bot
    • Exercise - Chat with your bot
    • Exercise - Connect your bot to a communication channel
    • Knowledge check
    • Summary

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