Microsoft Business Applications: Dynamics 365 and Power Platform for Sales Professionals

Overview

Learn how to use data and automation with MS Dynamics 365 to improve your skills

Improve as a Sales Consultant or manager by learning how to harness MS Dynamics 365 and Power Platform

Syllabus

Courses under this program:
Course 1: Microsoft Dynamics 365 Fundamentals
-Understand how to use Microsoft Dynamics 365 to help improve your customer engagement and streamline your business processes.

Course 2: Dynamics 365: Using Power Platform Applications
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Delve into Power Platform and learn how to use its functions to optimise your business operations.

Course 3: Dynamics 365: Working with Power Platform Automation
-Learn how to increase productivity and consistency with automation using Microsoft Power Platform.

Course 4: Dynamics 365: Implementing Power Platform Integrations
-Learn common integrations of the Power Platform to help develop and optimise your workflows.

Course 5: Dynamics 365: Testing and Deploying Power Platform Applications
-Understand how to create, manage, test, and deploy your apps using Power Platform to ensure high quality before delivery.

Course 6: Dynamics 365: Customer Engagement for Sales
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Learn how to increase customer loyalty and improve retention with customer relationship management in MS Dynamics 365.