Skype for Business Essential Training

Introduction

• Welcome

1. Account and Contact Management

• Understand the Skype for Business service
• Install the Skype for Business application
• Tour the interface
• Manage contacts

2. Calls and Chats

• Send instant messages (text conversations)
• Audio and video calls
• Group calls
• Switch between call types
• Start a call from Outlook 2016 for Windows
• Start a conversation from Outlook on the web
• Call a traditional telephone
• Use up voicemail

3. Scheduled Meetings

• Meet now
• Schedule a meeting using the Office 365 calendar
• Schedule a meeting using Outlook 2016
• Join a scheduled meeting
• Join a meeting without a Skype for Business account
• Join broadcast meetings

4. Sharing Extra Content during a Call

• Share a screen or a window
• Present PowerPoint slideshows
• Share files
• Co-author Office documents
• Add interactivity with whiteboards, polls, and Q&A
• Record a call or meeting

5. Mobile Apps

• Mobile apps for iPhone and Android

Conclusion

• Next steps