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LinkedIn Learning

Operations Strategy for Business

via LinkedIn Learning

Overview

Supercharge your career in operations management by learning how to develop and implement an effective operations strategy.

Syllabus

Strategy for Your Operations Management
  • Course overview
1. A Strategy for Operations
  • What are business operations?
  • What is operations strategy?
  • Why businesses need an operations strategy
  • Football club strategy for operations excellence
2. Context, Perspective, and Alignment
  • Mission > vision > strategy > goals > KPIs
  • The big picture of business operations strategy
  • Company strategy: Corresponding and coherent
  • Four perspectives on operations strategy
3. Prioritizing Your Objectives
  • Objectives and corporate goals of operations
  • Internal or owner objectives
  • Prioritizing what the customer wants
  • External or customer objectives
  • Stakeholder management and requirements
4. Essential Strategic Choices
  • Strategic planning decisions
  • Structural decisions
  • Infrastructural decisions
  • Trade-offs in operational decision making
5. How to Compete
  • How to compete: Competitive positioning choices
  • The Kano model: Maximizing customer satisfaction
  • The 4Vs of operations management
6. Taking Your Operations Strategy Further
  • Operations improvement strategy
  • Strategy deployment framework
Conclusion
  • Follow your mission, achieve your vision

Taught by

Laurence Gartside

Reviews

4.7 rating at LinkedIn Learning based on 371 ratings

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