Discover how to effectively manage employee relations in the world of 21st-century work.
Overview
Syllabus
Introduction
- The meaning of employee relations
- A short history of employee relations and representation
- Fairness and inclusion at work
- Employment law and legislation
- Collective bargaining and action
- Collaboration and negotiation
- Workplace arbitration and dispute resolution
- The psychological contract
- Engagement and formal representation
- Employee voice and influence
- Working with employee and union representatives
- Conflict management skills
- Conduct and discipline protocols
- The future of employee relations
Taught by
Perry Timms