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LinkedIn Learning

How to Be Caring While Holding Teams Accountable

via LinkedIn Learning

Overview

Learn how to hold your team accountable for great performance while authentically expressing care and respect for the employees’ dignity.

Syllabus

Introduction
  • The importance of accountability and care
1. Dignity and Accountability
  • Making dignity the basis of accountability
  • How to deepen relationships with dignity
  • Clarity of expectations shows dignity
2. Standards of Care
  • Employ small gestures to demonstrate care
  • Show care through greater fairness
  • Connect peoples' dreams to strategic priorities
3. Feedback as an Act of Care
  • Creating an ongoing feedback routine
  • Why tough conversations show you care
  • Addressing performance shortfalls
4. Accountability, Failure, and Grace
  • Show grace when things go wrong
  • Help others learn from failure
Conclusion
  • Blending compassion and grace with high standards

Taught by

Ron Carucci

Reviews

4.7 rating at LinkedIn Learning based on 481 ratings

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