Learn about the high-level needs, tasks, and actions required to build a culture of continuous improvement.
Overview
Syllabus
Introduction
- Culture drives your organization
- The four E's: Engage, educate, execute, evaluate
- What is culture and why does it matter?
- What is continuous improvement?
- Determining what you want to improve
- Developing a culture statement
- Defining the levels of engagement
- Building organizational alignment
- Determining levels of leadership commitment
- Establishing an improvement framework
- Creating the vision for the organization
- Improving organizational communication
- Providing team training
- Changing the mindset for continuous improvement
- Modeling the behaviors for continuous improvement
- Establishing metrics for continuous improvement
- Building trust for continuous improvement
- Removing barriers for continuous improvement
- Making change stick
- Creating and sharing success stories
- Make continuous improvement continuous
- Establishing controls for continuous improvement
- Celebrate success, acknowledge failure
- Remaining patient, avoiding pitfalls
- Next steps in planning your improvement journey
Taught by
Vincent Mirabelli
