- Practice effective interpersonal communication.
- Write clear business communication, including email.
- Communicate with confidence and skills to persuade.
- Resolve conflicts that arise at work.
Overview
Learn the skills you need as an aspiring manager, including how to listen effectively, write clear business communications, persuade others, resolve conflicts, and communicate with confidence to accelerate your career. After completing this learning path, advance your skills with Communication Skills for New Managers.
Syllabus
Courses under this program:
Course 1: Improving Your Listening Skills
-Using a few key techniques, learn how to dramatically enhance how your listening skills are perceived by others.
Course 2: Communication Foundations
-Learn how to build your communications skills and communicate more effectively in professional situations.
Course 3: Nano Tips for Better Business Writing with Lorraine K. Lee
-Get quick tips on how to improve your business-related writing.
Course 4: Persuading Others
-Ensure that your ideas get a fair hearing by cultivating your persuasion skills. Discover how to establish credibility and how make it easier for people to respond with a "yes."
Course 5: Conflict Resolution Foundations
-Discover how to improve your relationships with your coworkers, clients, employees, and supervisors and find your way through conflict back to cooperation.
Course 6: Communication Tips to Accelerate Your Career
-Discover twelve essential tips to boost your communication skills and accelerate your career.
Course 1: Improving Your Listening Skills
-Using a few key techniques, learn how to dramatically enhance how your listening skills are perceived by others.
Course 2: Communication Foundations
-Learn how to build your communications skills and communicate more effectively in professional situations.
Course 3: Nano Tips for Better Business Writing with Lorraine K. Lee
-Get quick tips on how to improve your business-related writing.
Course 4: Persuading Others
-Ensure that your ideas get a fair hearing by cultivating your persuasion skills. Discover how to establish credibility and how make it easier for people to respond with a "yes."
Course 5: Conflict Resolution Foundations
-Discover how to improve your relationships with your coworkers, clients, employees, and supervisors and find your way through conflict back to cooperation.
Course 6: Communication Tips to Accelerate Your Career
-Discover twelve essential tips to boost your communication skills and accelerate your career.
Courses
-
Discover how to improve your relationships with your coworkers, clients, employees, and supervisors and find your way through conflict back to cooperation.
-
Ensure that your ideas get a fair hearing by cultivating your persuasion skills. Discover how to establish credibility and how make it easier for people to respond with a "yes."
-
Using a few key techniques, learn how to dramatically enhance how your listening skills are perceived by others.
-
Learn how to build your communications skills and communicate more effectively in professional situations.
-
Get quick tips on how to improve your business-related writing.
-
Discover twelve essential tips to boost your communication skills and accelerate your career.
Taught by
Dorie Clark, Brenda Bailey Hughes, Lorraine K. Lee, Lisa Gates and Jessica Chen