In this scenario-based course, discover how to coach someone who is older than you, how to motivate employees who have been demoted or promoted, and more.
Overview
Syllabus
Introduction
- Coaching employees in various situations
- What is coaching?
- A foundation for successful coaching
- Coaching someone who is older than you
- Coaching when someone is passed over for promotion
- Coaching someone who has been promoted
- Coaching someone who didn't get enough training
- Coaching someone who makes excuses
- Coaching someone who doesn't want to be coached
- Coaching someone who has a big ego
- Coaching someone who can't take critique
- Coaching someone who is a poor performer
- Coaching someone who is a bad communicator
- Coaching someone who keeps making the same mistakes
- Suggesting supplemental resources
- Maximizing your coaching investment
- Coaching in the flow of work
Taught by
Lisa Earle McLeod and Elizabeth (McLeod) Lotardo
