100 Most Popular Courses for November

Class Central is learner-supported. When you buy through links on our site, we may earn an affiliate commission.

LinkedIn Learning

Account Management: Maintaining Relationships

via LinkedIn Learning

Go to class Write review

Overview

Save Big on Coursera Plus. 7,000+ courses at $160 off. Limited Time Only!
Grab it
Learn how to strengthen and develop a relationship from a value-adding acquaintance to a genuinely trusted business partner.

Syllabus

Introduction
  • Introduction and what's in the course
  • Why is this important?
1. Relationship Selling
  • Make it personal
  • Keep it professional
  • Become an active listener
  • Two-way referring
2. Meeting and Treating Them
  • Treat them
  • Meet them
  • Keep it regular
  • Avoid bribery
3. Automating
  • Set reminders
  • Going rotten timers
  • Document everything
4. Recovering
  • Not delivering on promised value
  • Owning your mistakes
  • Making it right
  • Don't let it happen again
Conclusion
  • Conclusion

Taught by

Miles Croft

Reviews

4.7 rating at LinkedIn Learning based on 2949 ratings

Start your review of Account Management: Maintaining Relationships

Go to class

Never Stop Learning.

Get personalized course recommendations, track subjects and courses with reminders, and more.

Sign up for free
Someone learning on their laptop while sitting on the floor.