Generative AI for Human Resources (HR) Professionals

IBM via Coursera Specialization

Overview

Class Central Tips

Are you an HR professional or aspiring to start your career in this domain? This specialization can help to advance your HR career by leveraging the power of generative AI. The specialization consists of three short, self-paced courses, each requiring 6-11 hours to complete. In this specialization, you will explore the core concepts, capabilities, and applications of generative AI. You will learn the techniques and approaches of prompt engineering to optimize the outcomes produced by generative AI tools. Specifically, the specialization demonstrates using generative AI capabilities in HR. Gain practical skills in leveraging generative AI for different functions in HR, including recruitment, onboarding, training, and performance management. Learn how generative AI can support strategic aspects of HR, such as workforce planning and employee engagement. Also, explore the key considerations for implementing generative AI in HR. Explore common generative AI tools and platforms, such as ChatGPT, Google Gemini, and IBM watsonx Orchestrate, which can be leveraged for HR use cases. Through the hands-on labs and projects, you will gain valuable experience in harnessing the learning of generative AI. You will hear from experts about their insights on the different concepts covered in the courses.

Syllabus

Course 1: Generative AI: Introduction and Applications
- This course is designed for everyone, including professionals, executives, students, and enthusiasts, interested in learning about ... Enroll for free.

Course 2: Generative AI: Prompt Engineering Basics
- This course is designed for everyone, including professionals, executives, students, and enthusiasts interested in leveraging effective ... Enroll for free.

Course 3: Generative AI: Advance Your Human Resources (HR) Career
- Are you keen to advance your career in human resources (HR) by using generative AI? In this course, you will learn how GenAI can optimize ... Enroll for free.

Courses

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7 hours 11 minutes
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This course is designed for everyone, including professionals, executives, students, and enthusiasts interested in leveraging effective prompt engineering techniques to unlock the full potential of generative artificial intelligence (AI) tools like ChatGPT. Prompt engineering is a process to effectively guide generative AI models and control their output to produce desired results. In this course, you will learn the techniques, approaches, and best practices for writing effective prompts. You will learn about prompt techniques like zero-shot and few-shot, which can improve the reliability and quality of large language models (LLMs). You will also explore various prompt engineering approaches like Interview Pattern, Chain-of-Thought, and Tree-of-Thought, which aim at generating precise and relevant responses. You will be introduced to commonly used prompt engineering tools like IBM watsonx Prompt Lab, Spellbook, and Dust. The hands-on labs included in the course offer an opportunity to optimize results by creating effective prompts in the IBM Generative AI Classroom. You will also hear from practitioners about the tools and approaches used in prompt engineering and the art of writing effective prompts.
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6 hours 42 minutes
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This course is designed for everyone, including professionals, executives, students, and enthusiasts, interested in learning about generative AI and leveraging its capabilities in their work and lives. This course is your first step toward understanding the capabilities of generative AI, powered by different models, including large language models (LLMs). In this course, you will learn about the fundamentals and evolution of generative AI. You will explore the capabilities of generative AI in different domains, including text, image, audio, video, virtual worlds, code, and data. You will understand the applications of generative AI across different sectors and industries. You will learn about the capabilities and features of common generative AI models and tools, such as GPT, DALL-E, Stable Diffusion, and Synthesia. Hands-on labs, included in the course, provide an opportunity to explore the use cases of generative AI through IBM Generative AI Classroom and popular tools like ChatGPT. You will also hear from the practitioners about the capabilities, applications, and tools of generative AI.
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11 hours 12 minutes
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Are you keen to advance your career in human resources (HR) by using generative AI? In this course, you will learn how GenAI can optimize HR processes and boost professionals' productivity. It discusses the relevance, impact, and use cases of generative AI within the HR domain. The course demonstrates how generative AI can streamline key HR functions, including recruitment, onboarding, training, and performance management. The course introduces common generative AI tools and platforms, such as IBM watsonx Orchestrate, which can be leveraged for HR use cases. You will also explore how generative AI can support strategic aspects of HR in areas like workforce planning and employee engagement. You will also learn about the capabilities and core concepts of generative AI driving these use cases in the HR domain. The course discusses ethical considerations and responsible use of generative AI, addressing potential limitations and challenges. Finally, it guides about the requirements and factors crucial for successfully adopting generative AI within the HR domain in an organization. The course offers hands-on labs and a project to showcase your proficiency in applying generative AI to HR use cases. You will also hear from practitioners about the potential and capabilities of generative AI to transform your HR career. This course is suitable for existing HR professionals as well as those starting their careers in this domain. It also benefits HR leaders and people managers.