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Trailhead

Discover Interaction Studio

Salesforce via Trailhead

Overview

Learn about real-time personalization and interaction management using Interaction Studio.
  • Take the consumer experience to the next level with real-time interaction management.
  • Discover real-time personalization and interaction management and prep for implementation.

Syllabus

  • Consumer Interaction Management
    • Understand the Consumer Experience
    • Get Started with Consumer Experience Optimization
    • Execute Your Consumer Experience Strategy
  • Interaction Studio Basics
    • Meet Interaction Studio
    • Explore Interaction Studio Concepts
    • Prepare for Implementation

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