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Coursera

Program Management: Execution, Stakeholders & Governance

SkillUp EdTech via Coursera

Overview

Businesses value skilled program managers and happily offer salaries of $120,000 or more in the US to attract the best talent (Average salary, Glassdoor). This course builds key skills in stakeholder engagement and program governance that will catch the eye of employers. Program managers use these skills to align interests, ensure accountability, and guide decision-making for successful program execution. In this course, as you explore the program's three phases, you’ll look at how to successfully manage and engage stakeholders, ensuring their needs and expectations are met, and you’ll consider strategies for promoting effective collaboration across teams. As you progress, you’ll gain insights into managing program changes, assessing organizational maturity, effectively allocating resources, managing costs, and ensuring programs are executed within budget and scope. Additionally, you’ll look at the importance of program governance and the PMI Code of Conduct. This course contains ample opportunities to apply what you have learned and get hands-on experience through real-world scenario-inspired labs and a culminating project. If you’re an aspiring program manager looking to gain career-shaping skills that build success, enroll today.

Syllabus

  • Stakeholder Management and Collaboration
    • In this module, you will focus on the crucial task of identifying, engaging, and managing program stakeholders. You will learn about essential program stakeholder management tools, including a program stakeholder register and a program communications management plan. Additionally, the module covers key collaboration factors and best practices to ensure effective stakeholder management.
  • Managing Change and Program Resources
    • In this module, you will explore program change requirements and how to effectively manage them. You will be introduced to an organizational maturity model and learn how it impacts a firm's ability to handle change. The module also covers the process of acquiring program resources and budgeting to ensure that resources are available when needed.
  • Financial Planning and Program Governance
    • In this module, you will begin with an overview of the program manager’s role in financial and procurement planning. You will get into the details of key financial metrics and learn how to calculate them. Additionally, you will explore the importance of program governance. The module will conclude with an overview of the PMI Code of Conduct and its impact on the program.
  • Final Project
    • In this module, you will apply the knowledge and skills acquired throughout the course to complete your final project. You will engage in tasks involving planning, communication, resource management, and financial analysis, enabling you to develop your program management expertise further and strengthen your professional portfolio.

Taught by

Skill-Up EdTech Team and Daniel C. Yeomans

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