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University of Michigan

Human Capital: Teams, Unions, and Change Management

University of Michigan via Coursera

Overview

With “Human Capital: Teams, Unions, and Change Management,” you’ll learn how to transform the way you manage teams and understand human resources. Dive into a comprehensive journey that emphasizes the importance of diversity, equity, inclusion, and belonging within the workplace and equips you with the essential tools to manage diverse teams effectively. This course uniquely bridges the gap between HR and labor relations in unionized environments, comparing and contrasting their roles to give you a holistic understanding of workplace dynamics. Additionally, you will develop innovative change management strategies grounded in contemporary HR models and theories. Learn to navigate and influence employer-employee relationships, leveraging humor and negotiation to foster a positive and productive work environment. With a focus on practical application and current industry practices, this course prepares you not just to meet but to exceed the challenges of the modern workforce. Embrace the opportunity to become a catalyst for change and a champion of inclusive, effective team management. This is the third course in “Extraordinary Human Capital Management,” a course series for human resource professionals interested in advancing their skills to align with organizational and employee needs.

Syllabus

  • Module 1: The Way Work Gets Done
    • In this module, you'll get a deeper look into how teamwork drives productivity and helps achieve organizational goals. We'll focus on the importance of team dynamics and how to pick the right team members by finding a balance between their attitudes and skills. You'll also learn how to tailor human capital management (HCM) processes and systems to meet the specific needs of non-profit organizations. We'll broaden this framework so you can apply best practices to both non-profit and for-profit settings. Throughout the module, you'll explore examples of great teamwork and effective practices, and you'll get to learn advanced techniques in change management from an expert in the field. This will give you practical insights and strategies you can put to use in any organization.
  • Module 2: Teams, Unions, and Partners
    • In this module, you'll dive deep into the role of unions, exploring their history, current relevance, and future impact. You'll also learn strategies to bridge social gaps and understand the importance of building high-quality connections through strong worker engagement. We'll look at how humor can play a powerful role in negotiations, making interactions more effective and enjoyable. Plus, you'll discover how to weave negotiation techniques into Talent Management, aligning them with broader human capital strategies for a more cohesive approach. Overall, this module will equip you with valuable insights and practical skills to foster meaningful relationships and effective negotiations in the workplace.

Taught by

Cheri Alexander

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